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"Clean room, staff and amenities were great! Will definately stay at Freehand again in the near future."

"Room was clean, spacious, beautiful. Staff were lovely—front desk, housekeeper, restaurant. The building and the people here really stand out. I hope to be back soon. "

"Clean rooms, great stuff and service, close to Universal Studios."

"Began a great trip at a great place."

"everything perfect"

"Excellent customer service "

"Great"

"Had an excellent experience on an overnight trip. I had made a reservation in the morning before arriving in L.A. When I arrived (around 7:30pm) the parking area had a security gate, the parking lot was clean, with ample parking for our van. At arriving at the front desk, the was helpful in getting us a parking pass and telling us how to get to our room. The room was clean and the beds were very comfortable after a 7hour drive. We left early the next morning (3:30am) and I liked that there was someone attending the front desk. He explained the charges that I was aware of and we were on our way. Great place to stay and friendly helpful staff. I highly recommend this location."

"Very clean and tremendous customer service "