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Hotel Los Cristales

2.5 star property
Travelers start their day with local coffee and breakfast treats at this hotel near Parque Arboleda, where scenic surroundings inspire adventure planning

Choose dates to view prices

Hotel Los Cristales in Santa Rosa de Cabal offers authentic local breakfast, specialty coffee, free self parking, in-room WiFi, wedding services, and luggage storage. Enjoy the vibrant atmosphere!

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Down comforters, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Jetted bathtub
Shower/tub combination
Rainfall showerhead
Cable channels
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, free WiFi, bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Down duvet
Private bathroom
Jetted bathtub
Shower/tub combination
Rainfall showerhead
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, free WiFi, bed sheets

Standard Triple Room

Highlights

Flat-screen TV
Down duvet
Private bathroom
Jetted bathtub
Shower/tub combination
Rainfall showerhead
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Down comforters, free WiFi, bed sheets

Standard Family Room

Highlights

Flat-screen TV
Down duvet
Jetted bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/tub combination
Cable channels
  • 25 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, free WiFi, bed sheets

Superior Double Room

Highlights

Flat-screen TV
Down duvet
Jetted bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/tub combination
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | Down comforters, free WiFi, bed sheets

Superior Family Room

Highlights

Flat-screen TV
Down duvet
Private bathroom
Jetted bathtub
Shower/tub combination
Rainfall showerhead
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | Down comforters, free WiFi, bed sheets

Junior Suite

Highlights

Flat-screen TV
Down duvet
Jetted bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/tub combination
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Rosa de Cabal is home to Hotel Los Cristales. Parque Arboleda and Victoria Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Rosa de Cabal Hot Springs and Parque Metropolitano del Café Waterpark. Looking to enjoy an event or a game while in town? See what's going on at Hernan Ramirez Villegas Stadium. Visit our Santa Rosa de Cabal travel guide
Map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020

What's nearby

  • Colombia , Salento 2022 - Termales Santa Rosa de Cabal is a Spa thermal baths immersed in nature outdoors with waterfall and hot water tubs for the well-being of the body - tourist attraction
    Santa Rosa de Cabal Hot Springs
    24 min drive - 10.5 km
  • Las Araucarias Park
    2 min walk - 0.2 km
  • Church of Our Lady of Victories
    2 min walk - 0.2 km
  • Machete Park
    3 min walk - 0.3 km
  • Plaza de Mercado los Fundadores
    5 min walk - 0.5 km

Getting around

  • Pereira (PEI-Matecaña Intl.)
    47 min drive

Restaurants

  • Sr. Cock
    3 min walk
  • arepas del pueblo
    4 min walk
  • La pasteleria César Restrepo
    3 min walk
  • Portal de los Chorizos
    3 min walk
  • Raíces Santarosanas
    1 min walk

About this property

Hotel Los Cristales

Hotel near Victoria Shopping Mall
Located close to Santa Rosa de Cabal Hot Springs and Parque Arboleda, Hotel Los Cristales provides free breakfast (local cuisine), a free grocery shopping service, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Free self parking
  • 1 meeting room, coffee/tea in the lobby, and wedding services
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel Los Cristales have comforts such as 24-hour room service, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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Interior
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  • Free WiFi
  • Laundry
  • Housekeeping
8.0 out of 10, Very Good, 3 reviews
The price is AED 158
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Frequently asked questions

Is Hotel Los Cristales pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Cristales?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Los Cristales?

Check-out is at 1:00 PM.

Where is Hotel Los Cristales located?

Situated in Santa Rosa de Cabal, this hotel is within 9 mi (15 km) of Santa Rosa de Cabal Hot Springs, Victoria Shopping Mall, and Plaza de Bolivar. Parque Arboleda and Parque Metropolitano del Café Waterpark are also within 12 mi (20 km).

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Reviews

Hotel Los Cristales Reviews

8.0

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms but beds a little hard, place has a severe minimalist modern vibe. But onsite parking, which is a big plus
Stayed 1 night in Jan 2026

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023

8/10 Good

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

4/10 Poor

Michael

Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy bueno y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. Gracias a todo el equipo .
Stayed 2 nights in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy buen y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. El señor jorge de la recepción muy amable y los señores del parqueadero y quienes nos ayudaron con el equipaje, siempre muy dispuestos . Muchas gracias al hotel los cristales .
Stayed 2 nights in Dec 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 3 nights in Apr 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

Buena atencion por parte del personal, todo muy atentos olvidaron las toallas pero se soluciono de inmediato, buen desayuno y se descansa comodamente.
Stayed 1 night in Mar 2025

8/10 Good

Elí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Feb 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico en el pueblo , limpio y personal muy agradable y atento.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial sitio

el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024

4/10 Poor

Zoraida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima

La atención del personal es horrible con el turista, son antipáticos, los baños son regulares y huelen a cañería.
Stayed 1 night in Jan 2024

6/10 Okay

andrea

Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa. Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....
Stayed 1 night in Jan 2024

6/10 Okay

martha

Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HE PASADO MIS MEJORES DIAS EN ESTE HOTEL,EXCELENTE SERVICIO Y PERSONAL COMO VALENTINA,LUISA,EL GERENTE NESTOR,DON ADALBERTO Y EL RESTO DEL PERSONAL IMPRESIONANTE Y LLAMATIVO
Stayed 1 night in Oct 2023

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve alojado con mi familia en el hotel durante el fin de semana del 5, 6 y 7 de agosto. La atencion, la comida y las instalaciones del hotel nos gustaron mucho, adicional a que es a una cuadra del parque donde hay almacenes y restaurantes.
Stayed 2 nights in Aug 2023

6/10 Okay

adolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms
Stayed 2 nights in Jan 2022