Verified
4/10 Poor
Verified traveler
7 October 2016
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Castillo
3.0 star property
Travelers enjoy the perfect balance of historic exploration and modern convenience with free WiFi just steps from Santiago's iconic landmarks
Choose dates to view prices
Photo gallery for Hotel Castillo
Hotel Castillo sits near the Costanera Center, serving continental breakfast and providing free WiFi in every room. Guests can easily visit San Cristobal Hill or Plaza de Armas with helpful guidance from the concierge and tour assistance services.
Reviews
5.65.6 out of 10
Popular amenities
- Breakfast included
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Castillo?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Castillo?
Check-out is at noon.
Where is Hotel Castillo located?
Located in Bellavista, this hotel is steps from Parque Metropolitano and 2.3 mi (3.7 km) from Costanera Center. La Chascona and Patio Bellavista are also within 10 minutes. Baquedano Station is 9 minutes by foot and Patronage Station is 13 minutes.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.6
Cleanliness
6.4
Location
6.4
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 5 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Jeferson
5 September 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antigo e em más condições de conservação.
Hotel antigo e em más condições de conservação. Café da manhã péssimo.
Banheiro em mal estado de conservação e funcionamento.
Jeferson
Verified
10/10 Excellent
Robert
16 August 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
A localizacao é a melhor possvel. Bem ao lado da entrada do parque. Alem disso o atendimento de todos nos surpreendeu. Muita simpatia generosidade e cortesia
Robert
Verified
6/10 Okay
Grace
9 June 2016
Liked: Staff & service
Disliked: Property conditions & facilities
Pleasant
The staff were very friendly even they cannot speak English. The place is just very old. Furniture,curtains, bed ,bathroom,bedcover and towels just need to be upgraded or replace but overall stay was ok.
Grace
Verified
4/10 Poor
Verified traveler
6 May 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger ideelt, hvis man er til natteliv og er desværre nabo til et diskotek, som dog kun har åbent i weekenden. Området er hyggeligt, når man går væk fra Pio Nono. Der er meget trafikstøj - men ellers et hyggeligt gammelt hotel. Meget slidt. Simpel morgenmad.