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Dominique at the Front Desk is very warm and welcoming. Kamal and Omar do a great job along with the Housekeeping staff of keeping the rooms clean, fresh and comfortable. I would definitely recommend this place and will be back in the future

Good

Just fantastic staff, room and every thing.

Excellent service, nice space. The breakfast was great as well!

Staff

Everything was great the staff was wonderful. They made me feel right at home everything I ask for and more they delivered I felt very comfortable and safe. No hassling my guest they greeted them with open arms I will be staying here when I return in May Everyone was nice and helpful from the bell hop to the ones at the front desk to the bar tenders down to the clean up crew they where all very respectful. They got my vote for best hotel in Dominican Republic 🇩🇴

Perfect !

Hotel and staff were awesome! Room was nice and the view was beautiful. Infinity pool was much smaller than pictured on Expedia, the water was cold, but it was enjoyable. The bathroom door was stuck, wouldn't lock, front desk was contacted but door was not fixed since we had to be present in the room, and we were out and about! Overall exceeded my expectations. I would stay here again.

We love the property and it is not the first time we stay… Our only problem is the parking other then this problem it is a beautiful property and we will recomended to any one looking for stay in the colonial area.

By far the best hotel I ever stayed at. Clean, comfortable, safe. Staff is professional, polite and attentive

John was Amazing taking our bags up stairs and delivering food to our door. And the dining staff has magnificent customer service always with a smile. The best so far.

Excellent! One of the best establishments I stayed at in the DR. From the welcoming staff to the room service. They take a lot of pride in hosting their guests.

Just perfect

The hotel was clean and beautiful. The staff were friendly but it was hard at times to get information unless you knew to ask. Besides that overall an excellent stay. Felt very safe and was a great value.

This is the best hotel I ever stayed while booking thru Expedia. Excellent service, the food was great and the staff was exceptional.

My stay at Hotel Luca was absolutely extraordinary. the hotel, the room, the amenities and most of all the staff was just amazing. The front desk person Esdras was very cordial, pleasant and helpfull. My sister and i stayed at Hotel Luca for four days and the service provided to both of us was of a 5 star boutique hotel. I cant say enough good things about my stay, i give the hotel 5 stars in cleanliness, atmosphere, service and location. Franceau is part of the staff at this hotel, he is...