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"This was an incredible experience! The staff went above and beyond to provide a truly wonderful stay. The food was amazing, and the scenery simply sensational!"

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"

"娘のスポーツの大会で宿泊しましたが、とても温かくご対応くださいました。とくに下の娘が体調を崩したのですが、病院を探したり、食事についてお願いしたりしたことも気持ちよく応えてくださいました。スキーの乾燥室には、１つ１つ鍵が準備されていて、安心して利用できました。またお世話になりたいです。"

"We had a great stay, and would love to come back!"

"Best stay we have had in the 3 years we have been to Hakuba. Service was great and transport to ski resorts and back was so helpful. So clean and the furniture and vibe is lovely Recommend ! "