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"The hotel located 5 mins from subway, good service, clean room. "

"The hotel was perfect for a family of five with younger kids, 5, 9, and 10. The staff was incredible. We had a medical emergency while staying there and the staff was amazing. Honestly, when faced with having to take an ambulance with your very sick child, to a hospital in a foreign country where you don’t speak the language having this staff on hand was so helpful and made a very stressful situation as easy as possible for me. Really, a great place to stay and wonderful staff. "

"Prior to arrival emails were answered promptly. Rooms are large for Tokyo. Staff spoke English very well and were able to assist in using luggage transfer. Front desk even called ahead to next hotel to confirm luggage acceptance. Would recommend and stay again. "