Find all hotels by Best Western in Scarborough

"We were really happy with the gym and the set up was great,we order food in one night and the food was fantastic, the staff were all helpful and polite. We really enjoyed our stay."

"Great"

"Really helpful staff great location "

"overall the stay was pretty average. The hotel requires a lot of reinvestment. Staff were friendly facilities were okay not up to what you were expect in 2026 for the cost paid."

"Staff were very friendly and helpful and we enjoyed our stay. Only issues we encountered were low water pressure on the day we were leaving, (only affected the higher floors) but the staff offered us another room to shower etc, so quickly resolved. One issue unresolved were the automatic blinds and curtains- problem raised with reception who sent a maintenance guy out the same day. he carried out a quick check then said he’d reset the cct breaker and that was the last we saw of him (issue still remained but easy enough to manually open/close these during our visit. Bar staff were very attentive and provided great service. Would recommend if you are looking for a hotel centrally located with amazing pool and spa facilities. "

"Great location. Well maintained rooms and facilities. Helpful friendly staff. Would stay there again!"

"Great place. "

"Room was clean, bathroom was clean. Staff were friendly. Had all the amenities needed if required. "

"The room was clean, but devoid of cutlery. The pool was not as advertised and could not be used as was unheated and outside. We booked it for the pool for our kids. Hotels.com were willing to change the booking but when they called rhe Plaza, the receptionist refused to make any changes saying that we had now checked in. This unwillingness to help left a sour taste in our mouths. "