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"Yes"

"Room and facilities are good. Staff a bit grumpy .. 4 on reception when we arrived … no-one looked up … not sure the guest is a priority here. "

"No. The pool was FULL of screaming children! The jacuzzi was broken!! Breakfast was pick over and put away early. Housekeeping was screaming and yelling, slamming doors, and vacuuming around 715am. Absolutely horrible service. When we brought it up, we were gaslit!!!"

"The property welcomed pets however, there was no pet kit for the 25 pounds/day we paid. Also, there was zero flexibility for checking in earlier. Amenities partially closed during our stay, or so busy it required reservations. The shower was moldy. We were told the fridge wasn't even a room feature, when we informed them it was not working (weird, because it was plugged in, producing heat outwards). The room we got faced an alley and we got early morning noises and banging of trash bins being emptied out. All in all for such a pricy place, it wasn't really up to standards for us in terms of basic features, cleanliness and quietness. "

"It’s a brilliant hotel for a pet friendly stay close to everything. "

"Excellent hotel for a short stay in Harrogate. The rooms are clean and spacious. Staff very helpful."

"Stayed in Apartment 4 well furnished to a good std, and very clean and secure. Good area to stay near to main tourist area only 5mins from Shambles etc Plenty of eating choices nearby and bars. One negative issue was the bed which was very uncomfortable and past it's best for sleeping on. I consider bed comfort a high priority as it can impact your stay. Hotel need to look at this. "

"Very clean. The ventilation in yhe room was a little noisy and there was a smell coming from the sink in the bathroom sometimes "

"Third stay here and the room as well as the staff at reception were excellent"