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"Location is great, breakfast included and that is great but the coffee machine did not give hot chocolate. Staff ate friendly. Very close to the Terminal and Mercato Centrale and Duomo Florence👍👍"

"Good breakfast."

"Staff was incredible! A special thanks to Albie for going above and beyond to make our stay wonderful!"

"great"

"Staff, the cafe and bar were great. Not much storage space in the bedroom and the central courtyard looks a little unloved. Comfortable bed and great pillows, so overall would recommend"

"Bernini Palace is an excellent place to stay in historic Florence. It is very close to Il Duomo, Palazzo Vecchio, Uffizi, Santa Croce, and many other popular places to visit. The room was spotless and the staff was very accommodating. This was our second stay here and we would highly recommend the property to others. "

"Well located just on the edge of the centre. Young vibe and great roof terrace. "

"Our stay was ALMOST perfect. We got the wellness suite, and the sauna was broken for our entire stay. We asked to get maintenance in and check on it 3 times and they didn’t fix it because they thought it was working because they wouldn’t stay in the room long enough to make sure that it was working. We then asked turn down service one night to make sure that the sauna was on when we got back from a dinner, and reception didn’t do this. We were given a complimentary bottle of wine for our troubles but then no bottle opener, and we called for someone to get it open for us, but then reception said we needed to go up to the bar in order to open it which wasn’t the best service. We learned our lesson. The hotel was definitely a 4-star service… but then again we’ve had better service at other 4-star hotels. My husband and I will come back, but maybe we will just stay in a cheaper room that doesn’t have a sauna, and have a shorter stay."

"We had an amazing stay at IQ Hotel Firenze. Every single staff member we interacted with were incredibly warm, friendly and accommodating. Our room was beautiful and stocked every day with a variety of drinks and snacks.The spa and free welcome drink were wonderful additions that made our stay special."