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"I like the free coffee, free ramen, free ice-cream, free yakult and free parking. Check-in and check-out are automated and easy. "

"It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be."

"The staff were helpful & friendly. The room was small yet met our needs. The hotel is closer to the Takebashi station than it is to the Kudanshita station, which is useful information for travelers. Breakfast is basic but good for getting out early."

"Have a good stay"

"Great hotel. New and clean rooms. Roomy for Japan. Staff are extremely friendly and helpful. Great breakfast buffet on the ground floor that serves both western and Japanese food. "

"Everything was flawless including the staff who all were multi lingual "

"The Hotel grounds are beautiful. The staff were incredible. I booked this to celebrate getting engaged earlier that day. The staff was very kind and just as happy as we were. I am very confused by the negative reviews. This hotel was incredible. We did the set course dinner and it was great. Many unique foods we never would have tried. The breakfast buffet was great. I would recommend staying 2 nights here to fully enjoy the amenities. 10/10 if we come back go Hakone we will stay here again."

"Best part of our trip! So relaxing, food was amazing. Would recommend to anyone. "

"Nice place nex to the Ofuna station "