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"Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip."

"The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view! "

"Very nice hotel with great services and at the great location"

"View, location, overall "

"We're so glad we stayed here for our first Roykan experience. We booked a villa and had an indoor + outdoor private onsen to use when we needed. The staff were amazing, check in wad a breeze and all our meals were excellent. "

"The staff is very friendly. The hotel is clean. "

"Yes. Reception was good and everything we need to stay comfortably were provided. Buffets were excellent."

"Room was comfortable and clean. "

"Great service and super charming onsen."