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"The hotel is a jewel in the heart of historic Castel Gandolfo. Our Superiore room was spacious, well equipped, and had a long balcony with a breath taking view of Lake Albano. The included breakfasts in the Bucci restaurant were wonderful. Equally delightful was the cheerful and helpful staff, especially the manager, Daniel. On our arrival on a rainy evening after a long flight from the US, we were disappointed that a local restaurant where we had a reservation was closed. Daniel walked us to another restaurant which he recommended for a delightful meal. Throughout our stay, he conversed with us about the history and culture of the area. We highly recommend Hotel Castelgandolfo."

"The staff should make an effort to speak in English"

"The photos definitely make it look like a 5 star hotel. I would give it a 2.5-3 at best. Make sure to not book if you can’t get the lake view. That’s the best thing about the hotel. No amenities. The pictures make the place look 10x better than it is. Underwhelming in person"

"Clean room, nice staff, good breakfast "

"Excellent hotel in a perfect location.The room was spotlessly clean, as was the entire hotel, and the marina view we had from our room was worthy of a postcard. The staff was amazingly accommodating. Great complimentary breakfast! Minor detail: The bathroom shower was a bit on the tiny side and had a tight door opening. If you a have mobility issues that might be important."

"staff and front desk very informative, helpful and made our stay that much better and with ease."

"Staff are lovely. Hotel restaurant is amazing. Had to pay extra to upgrade room. Be careful when packing stairwells are very tight . Difficult to navigate. Elevator available very tight, understandably not North American standards. "

"This is a 2 star hotel at best, but not bad value if you're not expecting more, and suberbly convenient for trains into Rome. Local suburban area has plenty of amenities, and a couple of good restaurants at normal rather than 'tourist' prices"

"I did not have breakfast, so I cannot comment on it. The room was clean; however, it felt quite damp and there was a slight smell of mold. The bathroom also felt damp, with some signs of mold. That said, I understand that it is winter and, being a seaside location, there were few guests, which made the property feel rather quiet. I believe the experience may be very different during the summer season. Based on my stay at this time of year, my overall impression was below expectations"