Find all hotels by Chateaux & Hotels Collection in Sernhac

"Superb in every way"

"chambre en mauvais état et pas très propre, poussière, trace sur les murs, mobilier abimé, il manquait des serviettes de bain, une seule pour une chambre double et en plus trouée... personnel accueillant mais a oublié de nous préciser que le parking était payant au check in et obligé de le payer au check out.... alors qu'il y a plein de place à l'extérieur."

"Charming hotel in a very good location. The room (old section) was beautiful, with a view of the courtyard and fountain. The walls were thick and good windows prevented noise from the courtyard. Hallway noise was not an issue, due to the bedroom being through an additional door. Comfortable beds, with quality linens. Staff were welcoming and helpful. We enjoyed dinner in the hotel restaurant, and it was excellent. The server was very attentive and helpful. Breakfast was copious and good. This was by far the best hotel we stayed at on our trip, and we gladly would have booked additional nights if the trip itinerary had permitted."

"Parfait"

"Not important for me"

"Perfect location. Great staff. Classy place. "

"Based on the attractive photos posted in the property listing, I thought I was getting a great off-season deal at a nice golf resort. Upon arrival, however, I immediately realized I had been misled. The property is seriously dilapidated and looks nothing like the pictures. The bathroom in the room was the worst. Not only was there a very unpleasant stench of sewer coming from the shower drain, but there was also mold throughout the bathroom, which is clearly a health hazard. The only positive aspects were the spacious room and the free parking. I strongly recommend staying away from this place until it has been fully renovated. In its current condition, it is simply not worth the money."

"They upgraded my room. It was an excellent stay for the price."

"The reception welcome and in particular Raphael. He is outstanding and deserves high recognition. He makes a huge difference to your hotel and needs retaining. "