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"Outstanding"

"While being an older hotel, we were pleased with the cleanliness and upkeep. It felt old world plush. We knew from reviews the beds would be hard (and they were) but we slept very solidly. We loved our balcony although the weather turned abruptly cold the second the sun went down. We arrived after there had been flooding earlier in the week, but it did not affect us in any way. The staff was wonderful. "

"Clean room, great location "

"The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel "

"Très bel hôtel récent avec piscine extérieur, bain remous, saunas très bien aménagés. Buffet déjeuner varié et bon. Excellent service."

"The staff is magnificent. The room and view is spectacular. The food was excellent. There were many things to do locally and Milan was very close as well. We stayed here for our anniversary and it was excellent. Would recommend anyone."

"Well placed location for our trip, staff were so friendly and helpful with any questions we had. Great amenities and activities on site. 10/10 service, could ask for more. Will happily stay again! "

"What a great luxurious place to stay in Lugano"

"The staff woke me up at my last night because they had a confusion with the rooms. "