"Ranking amongst the nicest units we stayed at"

"The list goes on. Where to start?? Rooms need updating. Broken door handles. Broken toilet roll holder. Ceiling fan above the couch is cooked. Only supplied with 2 rolls of toilet paper for 4 people on a 5 night stay. They supply a mini sample size of toiletries and no free replacements - unless you stay for 7 nights. The coffee sachets were stale and the sugar sachets had absorbed mositure and gone sticky, no longer useable granules. The mugs need replacing or bleaching as they're also filthy....

"Great little unit, good parking. Tidy rooms and plenty of amenities. Thank you."

"Great direct access to the pool from our room. Five minute walk to the main high street and your choice of plenty of fabulous restaurants. Room was clean, but a little tired. Good facilities in the room, but more space had been given over to the kitchenette, than space for suitcases or anywhere to put your clothes - so we were unable to fully unpack our small suitcases. Reception team were very good - helpful with answering any questions and booking transfers for us, even before our arrival-...

"Robin and Sonja are great hosts. Apartment was just what I needed, would stay again but a bit longer next time. Great double bbq."

"This was one of the worst hotel experiences we’ve had. We arrived, anticipating an attractive and heated pool. We discovered a very dirty, shabby out of date pool that was cold. After much communication with Expedia, the owners of the hotel turned up the temperature on the pool. Unfortunately, because the hotel was listed as a four-star hotel, but was maybe at least a 2 1/2 star or three star hotel, we decided to go somewhere else. The pool was too small to in fact, be usable, despite very...

"It’s on the busiest street and parking is very tight and unallocated"

"Great place. Clean. Best to have a car to get into town but not far. Very responsive host"

"We stayed in a beautiful 3 bedroom Villa. It was perfect for our family of 7. Hotel staff was wonderful. Great looking property and fabulous pool area. Location is less than ten minutes from central Port Douglas. Access to the beach. We will definitely return for a longer stay!"

"The blinds in the sitting room were missing about 40% therefore offering no privacy. So required us to be fully dressed when on the 1st floor."

"Beautiful property. The BBQ and pool on the roof were a huge hit with the kids. Great location too"