Search Houseboats in Shell Key Preserve

"Was supposed to depart at 6. I showed up at 5:15 and waited until 6 before i started calling their phone number. Had to call 15 times before i got an answer and they said they didnt know i booked it. Said they would have a captain out in 40 minutes. Called me back 20 minutes later to tell me they didnt have a captain. This was 2 weeks ago and i still haven't received a refund. There's either super unprofessional or scam artists."

"My husband booked this for us last night for Valentines Day, we tried several times to call and message to let them know when we would arrive and had a few more questions, after many attempts we didn’t even go as you have to call them to get the key and they never answered or replied to us. This is non-refundable so we didn’t go and we have lost our money. After seeing the first review I’m not sure why this is offered on any site. "

"We had a great time, just as described. Great location. "

"Regrettably the proper manager never contacted me regarding the check-in instructions and I was not able to stay. If that’s how they do business and I can consider it deplorable. I have requested a full refund and do not recommend this property."

"The place is not what they said it was. The boats are not clean. No working kitchen or bathroom. In my opinion very sketchy to say the least. Do not book you will be very disappointed.. The local law enforcement is looking to talk to the owner. That is what a local sheriff’s deputy had said to us. What a joke! Don’t do it."

"This is a dishonest listing. I did not end up staying here because the address was a public boat ramp and there’s no disclosure about that until you attempt to check in. "