Find hotels near Shelley House, St. Louis from AED 234

"Staff could be friendly - the kick back left alot to desired, several times the nachos, cheese and toppings ran out and it took 10+ mins to refill. Soda machine was broken most of our stay. Bottom parking deck was closed and key cards wouldn't on top deck so you had to call for help which was another 5+ mins. There was no room service/cleaning the 3 days we were there. "

"This place was perfect for my very short stay, will definitely book it again! The staff was super friendly, the room was spotless and surprisingly large!"

"Check-in time is at 3 and we arrived at 4:10. We were told someone paid for a late check-out and checked out at 4. The woman at the desk told me check-in is at 4 and the room wouldn’t be ready for 30 min. So, she lied about check-in time. Basically, they decided to make more money and screw us over. We were offered a smaller room but not the one we paid for. We were on a schedule as this was a road trip. We came back at 630 and the room was ready. The room is fine for a couple but not a family. We have a 16 year daughter and 12 year old son. The toilet is behind a barn door providing very little privacy. The shower is out in the open. You can’t see through the bottom of the glass. Again, very little privacy. Let’s get to the parking. There’s a parking lot next door that the woman who lied about the check-in time advised it was $35 to park or $38 to valet. We noticed the sign at the parking lot says $12 a day. I asked prior to paying the hotel and she said we can pay either now we know the real price. We could pay the hotel or the lot. They are thieves and con artists. The hotel is clean. I would never stay again. They’re a bunch of thieves. Took my money and sold part of my room time to someone else. They attempted to take more money the didn’t deserve with the parking lot. Unless, you feel like making eye contact with your teen children while you shower I’d suggest picking another place to stay. "

"We never got to check in lol. At 1830 they still has no rooms clean. Large line waiting. We just canceled and left 😩 "

"Nice location. Plenty of trendy cocktail bars and dining in CWE. Clean room. Housekeeping refreshed every day, but didn’t replenish coffee, glasses or paper products. Water bottle filling station with ice maker in hallway was great. Walls super thin—heard everything from rooms nearby. "

"Clean and modern room in a historical St Louis hotel. It’s been well maintained and remodeled and is in a great area near downtown. Nice touch for the GM to text daily and check on our stay!"

"Very dirty room, very bad location"

"Kevin at the front desk was kind, courteous and most friendly— super nice and accommodating young fellow. Also, Liz, who works her rear end off at the morning breakfast is amazing— worth a good tip every day. Super disappointed, however, in the breakfast—NO fault of Liz or her crew that works for breakfast. Have been going to this hotel at least once a year for many years now. They always have various college, possibly high school teams in the Hotel. This year, the teams seem to be less courteous and have to wonder how their rooms look when they left. They would come to the breakfast and devour simply everything. As an example this morning, I was there before 8 AM and basically all that was left with scrambled eggs and some sausage links. No fruit, no milk for cereal no oatmeal no bagels or pastries and even all the juices were empty. Several people in my party did not have breakfast included with the room and I paid an extra $20 a day to get nothing to eat. Several people that came after 8 AM were very upset and I feel Hilton will lose customers over having these teams in House. Wondering if these teams are more stable than the average paying customer. Also in the room itself I feel the bathroom desperately needs some updating. Old-fashioned very low toilets and the caulking in my shower around the toilet was not only unsightly, but I wondered how clean. Also, the bed in the room I was in with dreadful. very disappointed in our trip there this time. "

"Loud people"