"Communication prior to checking in was NON EXISTENT. I messaged via the booking app ( no response), I emailed ( no response), I rang and the call was eventually answered by a young man who couldnt help at all as he was "only in the reservation office". "

"Food was nice and good comedy night away. Bit disappointed that when asked for a treatment in the flotation room they tried to usher me in to a different room that didn’t even have a description outside. It was a dry option / machine which I would have had no way of knowing was in that room. Would have been better just to tell Me they didn’t have that treatment available- would not have been a big deal but this seemed a little sneaky. The bar staff and restaurant staff were very nice and...

"Bar was very slow. Waiting ages to be served. Took nearly an hour for food to arrive. More staff needed for busy hotel. Staff were fine. Apart from that all was good "

"Very good for our short stay"

"Lovely hotel. We come here every time we visit our daughter in Carlow. Everyone is always friendly. GREAT BREAKFAST!"

"Really clean room, service was fine. "

"This hotel's exterior doesn't even hint at what's inside. The area is spacious, flowing and absolutely lovely in the lobby and Waterfront restaurant. We drove all over Ireland for the past 2 weeks and this is the only hotel that had a shower curtain so the floor wasnt flooded (those half walls do nothing, especially when you can't adjust the showerhead to not spray outside the shower stall) and a bathroom exhaust fan so the mirror didnt steam over. The staff were so friendly and helpful,Orla...

"Fantastic room, extremely helpful and professional staff. Delicious breakfast with plenty of variety. I will definitely be back! "