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"Excellent service a"

"We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!"

"This was a must-do experience. The staff was super friendly. We hadn't booked a meal with our stay, so the staff called the local restaurant to find if they can accommodate our dietary needs (vegan). They made us a reservation and even sent us with a handwritten note in Japanese. The shuttle is very convenient to visit all the Onsens in the town. In hindsight, for a full experience, we should have booked a meal with our stay and called the hotel in advance to request vegan options. "

"Loved it here. My wife did not want to leave. We had the dinner, and we couldn't eat anymore. We seemed happy and excited to help us. were beyond full, but it was delicious. It was also our first time having a full Japanese meal. The staff were lovely. They seemed happy and excited to help us. The onsen on site was delightful. Passes were also provided for the public ones along with a shuttle to get you to them. The yukata provided were comfortable. The futon was cozy. The view from the room, the view from the dining area, and the nature at the onsen were all delightful. Will likely go again if or when we get back to Japan."

"Great staff, very efficient and so nice. The breakfast was wonderful! Very modern and great space utilization. "

"Clean , spacious room with convenient location near the train station."

"All of staff were very helpful."

"Great location and room very big with a beautiful view on the city and mountains."

"The property was well maintained and clean. All mentioned facilities in the property were well maintained. The team was very helpful and always did their best to help us. They went out of their way to make sure that we had a comfortable and pleasant stay. Thank you so much for taking care of us."