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"Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again."

"Clean room with nearby station "

"Good location."

"Many food choices nearby, the staff speaks good English."

"We had a wonderful stay at our hotel in Kinosaki Onsen! The staff were incredibly nice, polite, and friendly—they spoke English very well, which made everything smooth and comfortable. The food was superb, especially the dinner, which featured a beautifully prepared 9-course meal showcasing local ingredients and flavors. The entire experience felt authentic and relaxing. The surrounding area is peaceful and quiet, a perfect escape from the busy city life. Highly recommend this place for anyone looking for a serene getaway and exceptional hospitality!"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"Excellent parking. Great buffet breakfast. Clean, new, very helpful staff, comfortable. Close to plenty of restaurants. Really enjoyed this stay and would stay with this hotel chain again. "

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."