Find all hotels by Tokyu Hotels in Shirabu Onsen

"This was our first stay at an APA hotel. We were very impressed. The staff were incredibly professional and spoke excellent English. Our room was stylishly furnished and well stocked with many amenities. Additionally we liked the information channel that was provided. The air conditioning could have been a little stronger. Clothes washing facilities were excellent. All in all, we have to say APA is #1!"

"We are two very new foreign travelers. The staff did not speak our language but were incredibly accommodating and made us feel welcome. Very clean, very good stay."

"Everything you need for a stay provided and nice breakfast "

"施設の古さや清潔さにしては、料金が高いと感じた。ゴミ箱の外側が汚れていたり、いくつもの部屋の角に蜘蛛の巣やホコリがあり、壁もシミが多くて汚く感じた。 この値段では、次回も利用したいとは思わない。"

"Breakfast was delicious and lots of kind foods ! "

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"Reasonable pricing hotel for business travelers"

"Nice place and good pricing "

"We stayed here for two nights and had a comfortable and convenient experience. The hotel was clean, and the staff were kind and accommodating. Although we didn’t have the free breakfast, there were plenty of great options available that would suit a wide range of tastes. The staff had a good understanding of basic English, which made communication smooth. The location was excellent—just a short walk from the train station and close to a variety of food venues. The only downside was that the bed was quite firm and the pillows weren't the most comfortable. Other than that, it was a great base for exploring Fukushima and we’d happily stay again for a short trip."