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"Our room was quieter this time as it was on the opposite side of the hotel. Room seemed nicer. However, the room was very hot as no temperature control facilities in this room. We ate in the restaurant - the lamb shank was amazing. Pool and sauna etc were quiet which was nice."

"Excellent Reception Staff"

"It was very clean and lovely service "

"The stay was great from the moment we parked the car easily and walked into the lobby. The staff were friendly and very helpful and the rooms were comfortable (a good night's sleep). Crowne Plaza is next door to Resorts World and within walking distance of the NEC and Birmingham International."

"Great for access to our convention, internet and food options can be a little iffy but it was extremely busy, the staff though were wonderful and helpful, it was easy to find and get around and being disabled they were so eager to make it more comfortable and manageable for me. "

"Very clean staff polite and attentive.. rooms great very quite.. would recommend "

"Was really welcoming and felt accepted"

"The hotel's fitness center was truly impressive, offering a wide array of modern equipment and ample space for workouts. The pool area was equally delightful, providing a refreshing escape with its crystal-clear water. I appreciated the comfortable lounge chairs and the availability of towels, enhancing the overall experience. Furthermore, the hotel staff maintained both areas impeccably, ensuring cleanliness and a pleasant atmosphere. Overall, the gym and pool were major highlights of my stay. "

"Hotel is lovely, great service great amenities and facilities would stay again "