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"The quick check in and the friendliness of the staff"

"Clean room, friendly team members and delicious breakfast "

"Great staff, good value room. Nice location by the river "

"Reception staff were friendly and super helpful particularly Charlotte"

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"Easy check in. Room clean and well presented! "

"It was alright I just don't like that the spa closes so early and also when you do go there in the morning thr hot tub ain't to hot but the lady at the first desk was really lovely "

"We always stay here if flying from East Midlands Airport. The stay and fly package is great"

"Friendly reception and well spaced room"