"really great property, nice place to stay as a foreigner if you want to be outside of the busy areas and stay in close proximity to very japanese culture. great spa, great views, great food, great staff. the wifi is terrible though"
"really great property, nice place to stay as a foreigner if you want to be outside of the busy areas and stay in close proximity to very japanese culture. great spa, great views, great food, great staff. the wifi is terrible though"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
Daniel
Reviewed January 30, 2025Reviewed January 30, 2025
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
Wonderful room, clean and elegant. Staff were extremely helpful and eager to please. Location in Ginza district just a 10 minute walk to Tokyo station. We stayed 4 nights and highly recommend it.
Wonderful room, clean and elegant. Staff were extremely helpful and eager to please. Location in Ginza district just a 10 minute walk to Tokyo station. We stayed 4 nights and highly recommend it.
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
giuseppe
Reviewed February 15, 2024Reviewed February 15, 2024
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Derek
Reviewed December 18, 2023Reviewed December 18, 2023
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Ivan
Reviewed December 3, 2022Reviewed December 3, 2022
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
Queen room we originally reserved was very small (as advertised in size), so we decided to upgrade to a larger room (two twins) and it was great.
Excellent shower / bath combo, high end restaurant (Italian, not Japanese) and very helpful stuff.
Location is great, really close to Ueno station and everything is relatively easily accessed.
Queen room we originally reserved was very small (as advertised in size), so we decided to upgrade to a larger room (two twins) and it was great.
Excellent shower / bath combo, high end restaurant (Italian, not Japanese) and very helpful stuff.
Location is great, really close to Ueno station and everything is relatively easily accessed.
Ariel
Reviewed November 4, 2026Reviewed November 4, 2026
Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...
Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...
This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too.
The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze.
My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...
This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too.
The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze.
My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...
Luke
Reviewed September 26, 2024Reviewed September 26, 2024