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"Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay."

"Staff so professional. "

"Staff was helpful & very courteous. Rooms needed some updating, all the wooden surfaces were worn & chipping, metal surfaces were rusty. There was a clump of hair left behind on the bathroom floor. Bed was comfortable, morning breakfast was very good. "

"My second time staying here. Good value, wonderful service. "

"Beautiful and clean "

"It’s always a great place to stay here. There is a shopping center downstairs, restaurant, grocery. Staff is always welcoming. The breakfast buffet is very good which includes traditional foods. "

"I stay there for one night. It was great experience."

"There were mosquitos at the lobby area. Other than that it was fantastic, the Conceige were fantastic "

"The room was very clean and the bed was very comfortable. The staff were friendly and helpful. "