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"Beautiful brand new hotel that is directly across from the main train platforms. Super convenient for exploring the area. Also the breakfast included with our stay was the best free hotel breakfast of our entire trip. Great selection and fantastic cappuccino’s."

"Wonderful stay for 3 days! Amazing staff. Loved the many options for breakfast. Bed and work area were great. The closest hotel to Bern’s main train station was a very important part of my stay. Only 5 minutes or less to walk to the down escalator!"

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"Beautiful character hotel - fantastic rooms and staff"

"The beds are twin size, worst experience never ever recommend anyone…"

"location is great and the room is clean."

"amenities in the room and the tv subtitles in different languages would help"

"Excellent 👍 "