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"Great stay overall and would come back"

"Great breakfast and pool"

"From check-in to check-out the staff were lovely and helpful. The room, although generally clean looked a little neglected - chipped paint, scratched surfaces and the curtains had holes in them, but that didn't spoil our stay. The only issues that were a bit poor were the room's air conditioning was as effective as somebody two miles away blowing in our general direction (so we had to get a fan - granted, it was a very hot 4 days) and only one of the lifts (or 'elevators' for our American cousins) was working and even that one had a curious 'glitch' - When arriving at floor 4, it announced "Floor 3". Anyway, all in all we had a lovely stay. I very much liked the scheme where you get rewarded for not having your room serviced every day. Would we stay again? Yes."

"No cups, tea etc in room. Room excellent Food had to be prebooked. I would 100% stay again"

"Room was clean. Safe did not work. Basin plug did not seal. Rm 1632"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"Room was compact but clean and well maintained. Staff friendly. Great breakfast and superb coffee."

"Room was very clean and well equipped, pictures on the website also shows a very accurate depiction of the room itself which was brilliant. I was confused on check in as I checked in online a day prior to coming but was asked to check in again on arrival? Don’t bother checking in online, just check in at the desk, it’s very quick."

"Amazing place very week Looked after thank you"