Chalets in Smith County

"Cabin was clean and stocked with smore supplies. I enjoyed my time here."

"Great stay, friendly staff, easy check in, sufficient breakfast options. Ease of access to downtown. "

"I am surprised this place is open for business. While the receptionist was nice, she was not very professional. The lobby felt old and outdated, more like a motel than a hotel. Various finishes were rusted in the common spaces (a sign of water damage and could indicate a mold issue). The elevator has seen better days. First impression was that this hotel felt like a gas station. Upon entry to our room there was a distinct wet smell. The hard floors were sticky and the carpet had a slightly damp feel. The fixtures in the bathroom were old and/or rusted, with signs of water damage throughout. The shower was lined with a cheap laminate and the caulk job was shoddy. There was also no exhaust fan to draw moisture out. We had a sleeper sofa and upon opening it there were stains on the sheets! We went to the front desk to ask for clean sheets and the sheets they gave us had stains on them also!! The pool was closed, with a sign on the door saying to use the pool in the hotel next door (the towels there were stained as well). Breakfast was underwhelming. The hard boiled eggs I believe were old (had a weird aftertaste). The receptionist that morning was blaring Dr Phil and YouTube videos so loudly you could hear it from the breakfast area. We could not wait to leave. Do not stay here."

"Room worn. Curtains torn, shower head needed to be replaced. No shampoo, desk light didnt wirk. Mo directions o. How to use tv. Staff good. Breakfast fine. "

"All good "

"Myra or whatever her name is the little Asian girl was the most rude hotel employee I’ve ever met. She needs to be trained in customer service "

"Everyone is soooo rude. I swapped rooms 3x trying to get a bathtub that wasn’t going to cut me when I sat down bc it was falling apart in sharp pieces and finally just said forget it. They wanna charge you a new deposit every night and $25 a night per dog for ESA. Yet they got ppl living there who have drilled holes in the room vents for their crack pipes. Unreal. "

"Great experience "

"Last minute booking in the middle of the night here. Reserving was easy. Checking in was easy and the hotel was very clean and nice. Staff was nice and easy to deal with!"