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Relaxation Pointe Center Hill Lake
Discover Relaxation Pointe, where every moment is an invitation to unwind and rejuvenate. This remarkable lake house offers a beautiful layout that exudes sophistication and comfort, creating the perfect setting for your vacation.
Spacious Elegance Step into the heart of the home—a remarkable open living and kitchen combo adorned with granite countertops. Here, you'll find not one but two Keurig coffee makers to ensure that your mornings are as relaxed as your evenings.
Comfortable Accommodations On the main floor, a spacious king-size bedroom awaits, accompanied by a luxurious jetted tub bathroom that promises the ultimate relaxation. Ascend to the next level, where you'll discover yet another king-size bedroom, complete with its own indulgent jetted tub bathroom.
Relaxation Oasis At the top of the stairs, a serene balcony area beckons. Here, you'll find a day bed with a trundle bed.
Outdoor Delights Revel in outdoor pleasures with Relaxation Pointe's hot tub and gas grill, both located on the bottom level of the house. Whether you're soaking in warm waters or sizzling up a delicious BBQ, the options for relaxation and enjoyment are endless.
Entertainment Galore The bottom level of Relaxation Pointe features a recreation room that's ready to indulge your every whim. Theater seating in front of a huge television promises cinematic experiences, while a game of pool awaits the competitive spirit.
Restful Retreats Two additional bedrooms on this level cater to both family and friends. One room offers two sets of twin bunk beds, perfect for a cozy night's sleep. The other features a double queen bunk bed with an adjacent bathroom.
Book Your Stay at Relaxation Pointe Today Embrace the luxury and tranquility of Relaxation Pointe for your next lakeside escape. Book your stay now and create cherished memories in the heart of Center Hill Lake's natural beauty. Your ultimate relaxation oasis awaits!
This home is NOT pet-friendly* *Brand new deck, no longer screened in*
وسائل الراحة في المنشأة
حمام سباحة/سبا
مغطس ساخن
الاتصال بالإنترنت
متوفر في مكان الإقامة: خدمة واي فاي
موقف السيارات والنقل
خدمة ركن السيارات داخل المنشأة
مطبخ
أدوات وتجهيزات طهي وأوانٍ للمائدة
ثلاجة
غسالة أطباق
فرن
ماكينة صنع القهوة/الشاي
محمصة خبز
موقد مسطح
ميكروويف
غرف النوم
4 غرف نوم
أريكة تتحول إلى سرير
تتوفر ملاءات أسرّة
سرير نهاري
الحمام
3 حمامات
تتوفر المناشف
حجرة دُش
حوض استحمام
حوض استحمام أو دش
غرف معيشة
غرفة معيشة
مدفأة
الترفيه
ألعاب
تلفزيون
المناطق الخارجية
شرفة
موقد شواء
خدمة غسيل الملابس
غسالة ملابس
مرافق غسيل الملابس
وسائل راحة
تدفئة
مكيّف هواء
الحيوانات الأليفة
لا يُسمح باصطحاب الحيوانات الأليفة
الملاءمة/تجهيزات ذوي الاحتياجات الخاصة
ممنوع التدخين داخل المنشأة الفندقية
أنشطة متوفرة
طاولة بلياردو
غرفة ألعاب/ألعاب إلكترونية
سمات الأمان
لم يتم الإبلاغ عن وجود كاشف لغاز أول أكسيد الكربون (لم يشِر المُضيف إلى ما إذا كان هناك كاشف لغاز أول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول)
كاشف الدخان (لقد أشار المُضيف إلى وجود كاشف للدخان في المنشأة الفندقية)
ستتلقى رسالةً عبر البريد الإلكتروني من المضيف تتضمّن تعليمات تسجيل الوصول وتسجيل المغادرة
قد تتم ترجمة المعلومات المقدمة من قبل المنشأة الفندقية باستخدام أدوات الترجمة الآلية
الحيوانات الأليفة
لا يُسمح باصطحاب الحيوانات الأليفة
الأطفال والأسرّة الإضافية
يمكن استضافة الأطفال بكل ترحاب.
الفعاليات
No events allowed
التدخين
Smoking is not permitted
معلومات مهمة
أمور يتعين عليك معرفتها
قد يتم تطبيق رسوم على إقامة شخص إضافي، وتختلف تلك الرسوم تبعًا لسياسة المنشأة
عند تسجيل الوصول، يلزَم تقديم بطاقة هوية شخصية صادرة عن جهة حكوميّة، بالإضافة إلى بطاقة ائتمان أو بطاقة سحب مباشر أو مبلغ تأمين نقدي لتغطية التكاليف النثرية
تخضع الطلبات الخاصة لمدى التوفر وقت تسجيل الوصول، وقد تستلزم سداد رسوم إضافية، ولا يمكن ضمان تلبية الطلبات الخاصة.
تُحظَر إقامة أي حفلات أو فعاليات جماعية في موقع المنشأة
لم يقدم المضيف أي معلومات عن توفر كاشف لأول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول معك في أثناء الرحلة
أشار المضيف إلى وجود كاشف دخان في المنشأة الفندقية
تشمل ميزات الأمن والسلامة في هذه المنشأة الفندقية قفل أمان
يدير هذه المنشأة الفندقية شريكنا، Vrbo. ستتلقى رسالة بريد إلكتروني من موقع Vrbo بها رابط إلى حساب على Vrbo، حيث يمكنك تغيير حجزك أو إلغائه.
نبذة عن الحيّ
تقع إقامة الشالية هذه في سيلفر بوينت. يستحق كل من إدجار إيفنز مارينا وSilver Lake Forest Loop الزيارة في حال وجود نشاط على جدول الأعمال، بينما يُمكن زيارة كل من حديقة إدجا ر إفينس العامة ومنطقة هوريكاين بريدج الترفيهية لمن يرغبون في الاستمتاع بالجمال الطبيعي للمنطقة.تفضل بزيارة أدلتنا للسفر إلى سيلفر بوينت
Silver Point, TN
الأماكن المجاورة
Center Hill Lake
8 من الدقائق سيرًا على الأقدام - 0.7 كم
متنزه شلالات بيكسلي
38 من الدقائق بالسيارة - 45.6 كم
متنزه كومينز فولز العام
42 من الدقائق بالسيارة - 49.9 كم
حديقة إدجار إفينس العامة
1 دقيقة سيرًا على الأقدام - 0.1 كم
جامعة تينيسّي التقنية
36 من الدقائق بالسيارة - 46.0 كم
مطاعم
The Twisted Oar
28 من الدقائق بالسيارة
Rose Garden Restaurant
18 من الدقائق بالسيارة
The Company Store
22 من الدقائق بالسيارة
El Lago
21 من الدقائق بالسيارة
Earl’s Fish Camp
22 من الدقائق بالسيارة
أسئلة متكررة
هل Relaxation Pointe Center Hill Lake مناسبة لاصطحاب الحيوانات الأليفة؟
لا، لا يُسمح باصطحاب الحيوانات الأليفة في هذه المنشأة.
كم يبلغ سعر صف السيارات في Relaxation Pointe Center Hill Lake؟
تتوفر بالمنشأة الفندقية خدمة صف السيارات بداخلها.
ما وقت تسجيل الوصول في Relaxation Pointe Center Hill Lake؟
يبدأ تسجيل الوصول في 3 عصراً.
ما وقت تسجيل المغادرة في Relaxation Pointe Center Hill Lake؟
وقت تسجيل المغادرة في 11 صباحاً.
أين تقع منشأة Relaxation Pointe Center Hill Lake؟
توجد إقامة الشالية هذه في سيلفر بوينت، على بُعد خطوات من حديقة إدجار إفينس العامة وCenter Hill Lake. إدجار إيفنز مارينا وSilver Lake Forest Loop أيضًا على بُعد 9 أميال (15 كم).
تقييمات Relaxation Pointe Center Hill Lake
التقييمات
رائع
جميع التقييمات الموثّقة المعروضة ناتجة عن تجارب نزلاء حقيقية. يمكن للمسافرين الذين حجزوا إقامتهم معنا فقط إرسال تقييم. نوثّق التقييمات وفقًا لإرشاداتنا وننشر جميع التقييمات، سواء كانت إيجابية أم سلبية.
درجة التصنيف 10 - ممتاز. 48 من أصل 73 من تقييمات النزلاء
10 - ممتاز
48
درجة التصنيف 8 - جيد. 15 من أصل 73 من تقييمات النزلاء
8 - جيد
15
درجة التصنيف 6 - مقبول. 5 من أصل 73 من تقييمات النزلاء
6 - مقبول
5
درجة التصنيف 4 - سيّئ. 2 من أصل 73 من تقييمات النزلاء
4 - سيّئ
2
درجة التصنيف 2 - سيّئ للغاية. 3 من أصل 73 من تقييمات النزلاء
2 - سيّئ للغاية
3
8.8
النظافة
8.6
الموقع
التقييمات
مُتحقَّق منه
10/10 ممتاز
Luis T.
24 نوفمبر 2025
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Very good comfort and good view
Luis T.
أقام 3 ليالٍ في شهر نوفمبر عام 2025
مُتحقَّق منه
10/10 ممتاز
Louann H.
15 سبتمبر 2025
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع
عناصر لم تنل الإعجاب: دقة إعلان المنشأة الفندقية
We had a great time here. It is a nice place to stay but there is only one double bunkbed and 2 single bunkbeds. The hot tub was great. We enjoyed our stay.
Louann H.
أقام ليلتين (2) في شهر سبتمبر عام 2025
مُتحقَّق منه
10/10 ممتاز
Nila S.
8 أكتوبر 2025
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Clean and comfortable, beautiful view near the river. I recommend.
Nila S.
أقام ليلتين (2) في شهر أكتوبر عام 2025
مُتحقَّق منه
10/10 ممتاز
Stacey C.
19 يوليو 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
We loved our stay
We really enjoyed our stay, it’s quiet, and private, thanks for hosting
Stacey C.
أقام 3 ليالٍ في شهر يوليو عام 2022
مُتحقَّق منه
8/10 جيد
Laurie C.
21 ديسمبر 2023
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
wedding weekend
The house was lovely. We really enjoyed our time there.
Laurie C.
أقام 3 ليالٍ في شهر أكتوبر عام 2023
مُتحقَّق منه
10/10 ممتاز
Omid D.
3 أكتوبر 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
We love
I don’t see any differentbetween this cabin and the Gatlinburg cabin ,so fun and we have a great time
Omid D.
أقام ليلتين (2) في شهر أبريل عام 2022
مُتحقَّق منه
10/10 ممتاز
brad s.
21 يونيو 2023
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Fantastic Getaway
Ver spacious and clean. Great for a large group. Our company had a wonderful time. Thanks!
brad s.
أقام ليلتين (2) في شهر يونيو عام 2023
مُتحقَّق منه
10/10 ممتاز
kirk s.
2 أغسطس 2024
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Great location...sleeps 15 well!
We enjoyed the layout of the cabin, and the proximity to the outdoor activities and State Parks surrounding the area.
The maintenance team was prompt and courteous in repairing the TV's, dryer and front door lock when needed.
Overall it was an excellent choice for our family of 15.
Cheers
kirk s.
أقام 5 ليالٍ في شهر يوليو عام 2024
مُتحقَّق منه
10/10 ممتاز
Kristin P.
17 يوليو 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Comfortable Stay
We loved that there were 2 bedrooms that each had a king sized bed and private bathroom. We also loved that there were 2 “kid” bedrooms that shared a bathroom on the same level as the game room. The house was set up well and convenient to Edgar Evins Marina. There was only one glider on the deck and we wish there had been more outdoor seating but everything else was great!
Kristin P.
أقام ليلتين (2) في شهر يوليو عام 2022
مُتحقَّق منه
2/10 سيّئ للغاية
Natalie M.
6 يناير 2026
عناصر نالت الإعجاب: تسجيل الوصول
عناصر لم تنل الإعجاب: النظافة، والموقع، ودقة إعلان المنشأة الفندقية
Door lock did not work , couch on second floor needs to be thrown away . None of the tv’s worked when we arrived . Ice maker did not work . Hot tub needs a better cover because it wouldn’t get hot . Pool table needs to be replaced or taken off the list of amenities because most side rails are broke . The housekeeper needs to be replaced ! At least half of the lightbulbs were blown throughput the house ! We take this trip every year for 8 years and this is definitely the worse place we have stayed and probably the most money I’ve spent . I definitely do not recommend.
Natalie M.
أقام 7 ليالٍ في شهر ديسمبر عام 2025
مُتحقَّق منه
8/10 جيد
Branson M.
11 يونيو 2025
عناصر نالت الإعجاب: تسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Great place in a great location
This is one of the most spacious and affordable cabins I’ve ever stayed in! Far away from civilization you can really absorb nature and enjoy your time in this place. Unfortunately, during our stay, we were unable to use the third floor patio due to an excessive amount of bat droppings covering most of it. Further, there were signs of animal infestation throughout the house, but nothing that ruined our trip. The bunkbeds on the first floor are slightly unstable and the HVAC system does not work very well on the middle floor of the house. Besides that the beds were comfy the kitchen was fully stocked, and everything else met our expectation.!
Branson M.
أقام ليلتين (2) ف ي شهر يونيو عام 2025
من موقع شريك
10/10 ممتاز
Pam I.
18 سبتمبر 2019
Girls' Weekend
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I hosted a group of 16 women at this cabin for a weekend. All of the women were impressed with the interior of the house. It is spacious, beautiful, and was quite clean. The pictures online don't quite do it justice. It feels bigger than it looks online. The living room sofas could use updating, and it would be great for a home that hosts 16 to have a larger dining table. Other than that, I really don't have any complaints about the interior. I do think the outdoor space needs a little upkeep--the decks need some work, although we used and enjoyed them while we were there & the grass was kind of overgrown around the lower porch and steps. We enjoyed the hot tub. Even with those issues, I would book this cabin again.
Pam I.
أقام ليلتين (2) في شهر سبتمبر عام 2019
مُتحقَّق منه
10/10 ممتاز
Zach A.
3 ديسمبر 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Wedding Getaway
Absolutely perfect rental for our wedding weekend. We were able to fit our entire party with ease!
Stunning views, clean, hot tub and grill were a MAJOR plus, and the seclusion made the weekend extremely special.
Zach A.
أقام ليلتين (2) في شهر نوفمبر عام 2022
مُتحقَّق منه
8/10 جيد
Caitlin D.
25 يوليو 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، ودقة إعلان المنشأة الفندقية
Great house but a drive from interstate and boat ramps
Great house with plenty of room for families or individuals. House was well equipped for large group and cooking. Only caveat is the road to get to the house is very narrow and some part of the road is very worn down. I would suggest taking over SUVs or trucks - especially if you are pulling a boat, be prepared for it to take 45 mins to get to a ramp. This house does not have a specific area for a trailer and the driveway is very steep but does flatten out at the bottom with room for several cars. This is our 2nd time staying at this property.
Caitlin D.
أقام 3 ليالٍ في شهر يوليو عام 2022
مُتحقَّق منه
10/10 ممتاز
Victoria S.
1 مايو 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Taekwondo Trip
Communication with the company was very easy. They were quick to fix any issues we were having and eager to help.
Our group loved the space in the house and are looking forward to hopefully coming back someday
Victoria S.
أقام 3 ليالٍ في شهر أبريل عام 2022
مُتحقَّق منه
10/10 ممتاز
Jessus G.
8 أبريل 2022
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Worth your money ‼️
If you are okay with the stores 40+mins away it’s good for you ! Over all the views and everything was perfect!
Jessus G.
أقام ليلتين (2) في شهر أبريل عام 2022
مُتحقَّق منه
10/10 ممتاز
Kaylyn D.
7 سبتمبر 2021
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
We had a blast!
We gathered for a pre wedding celebration and had the best time! Close enough to Edgar Evans to rent a boat but far enough away to feel like no one was around us. No lake view at this property in the summer but it’s still a beautiful place. You can take a short walk up the road to view the lake.
Make sure you have 4 wheel drive, pretty steep incline on the way up.
We also saw a copperhead snake crawl out from under the patio but we kept our distance.
We had the best time here and plan to go back.
Kaylyn D.
أقام 3 ليالٍ في شهر سبتمبر عام 2021
من موقع شريك
6/10 مقبول
Sonia A.
21 يوليو 2021
Overall, nice cabin. Could use some attention though.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Pro: The lay out is nice. We had plenty of space to spread out with our group so we weren't all on top of each other. Plenty of counter space for a large group working in the kitchen. Con: Upon arriving there were several broken chairs. Unfortunately that's a pretty big deal when traveling with the extended family. The cabin's water heater also couldn't keep up. After we'd be swimming in rivers or hiking, everyone needed showers and most of us ended up with cold ones. I'd think a cabin built to sleep so many people would have a water heater that could keep up. There is no deck furniture other than some flimsy plastic chairs which was a pretty big disappointment, so bring camping chairs or something. The view is nice but as you're driving up the road the view COULD BE absolutely breathtaking. The area is stunning but this cabin lacks the wow that is literally right over some trees. The hot tub started to stink horribly about 3 days in. We contacted management and the gentleman we spoke with claimed he didn't know anything about it. We had to go all the way to Walmart to get the proper chemicals for it so we could continue to use it.
Sonia A.
من موقع شريك
8/10 جيد
Hope F.
2 يونيو 2021
Mystery rental
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was cute and in good condition. Our expectations were low and we were pleasantly surprised at the space and layout. We really liked the neighborhood the home was in. It was an area we had never explored. My family was looking to rent two homes near hurricane marina with hopes they would be near one another. They ended up being 30 minutes apart from one another. Rental agency was guarded and would give us little information to go by. The pictures of our home showed expansive porches with swings. We found the home in the middle of deck renovations. Only plastic stackable chairs on the porches and no hand rails on the stairs. Part of the porch roof was incomplete.Kitchen was lightly stocked. Very poor quality utensils, even some plastic utensils mixed in with mismatched lightweight ones. We purchased a baking pan & potholders at the Dollar General to make do. We rented pontoon boats from Hurricane Marina and visited with multiple families each evening. Our place ended up being too far away for others to visit us. We had to drive 30 minutes to a real grocery store and 30 minutes to any of our friend’s places.WiFi and TV reception continually froze up and seemed to be buffering a lot of the time.We have a close knit family that thoroughly enjoys our time together. We enjoyed our time at this cabin and made the best of it.
Hope F.
مُتحقَّق منه
10/10 ممتاز
Carl A.
19 مارس 2021
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Amazing stay!!!
Excellent stay!!!!
Carl A.
أقام 3 ليالٍ في شهر يناير عام 2021
من موقع شريك
8/10 جيد
Hailey A.
21 ديسمبر 2020
Great Cabin
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A family of 13 ranging in age from 9-50ish spent a relaxing week in Relaxation Pointe. The cabin is spacious and has a nice hot tub. Several coffee pots and can openers have been left behind by others after reading reviews! We all loved the location and scenery for a restful trip- it is 30 minutes to anything of note. We found ourselves wishing for more amenities at the cabin such as, cookware, throw blankets on the sofas, and extra blankets in each bedroom. There is only one small stockpot, no saucepans, and no baking sheets other than a pizza pan. We would have liked kitchen towels, dish scrubbers, and oven mitts. We had to purchase these at the Dollar General. There is some deferred maintenance that could use attention- the shower in the second floor master needs re-caulking, there are some rotten boards on the deck, and we had issues with the fireplace leaking gas. The maintenance guy did come out on Christmas Eve to fix our fireplace issue. He was so helpful and friendly! This cabin has the potential to be a five star stay with just a few touches. Definitely rentable and very nice. We loved our trip to Relaxation Pointe!
Hailey A.
مُتحقَّق منه
10/10 ممتاز
Tammy S.
9 ديسمبر 2020
عناصر نالت الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، والموقع، ودقة إعلان المنشأة الفندقية
Family vacation.
Property was nice and clean exactly what was described . The refrigerator wasn’t working well but it wasn’t a big deal we still had good family time . When I notified the property manager she was courteous and polite . Would rent it again .
Tammy S.
أقام 5 ليالٍ في شهر نوفمبر عام 2020
مُتحقَّق منه
6/10 مقبول
مسافر هويته مُثبتة
5 أكتوبر 2020
عناصر نالت الإعجاب: النظافة وتسجيل الوصول
عناصر لم تنل الإعجاب: دقة إعلان المنشأة الفندقية
Beautiful setting, but poor maintenance of property
Very clean except for a ruined awful gas grill. Easy reservations. Several essential things did not work and still did not after a maintenance visit...internet, remotes, plumbing in one toilet (however the maintenance guys were very friendly and punctual) --but I was told there were no new grills available even to purchase!! And the plumbing parts were not readily available. Finally was told two remotes did not work and the internet was not their area of expertise.
مسافر هويته مُثبتة
أقام 3 ليالٍ في شهر سبتمبر عام 2020
من موقع شريك
2/10 سيّئ للغاية
3 أكتوبر 2020
Not the best experience
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Did not have a great experience . Our stay was not what we expected . First of all cabin needs a lot of repairs here and their .It needs a lot of update to it . We found an underwear in one of the rooms upon arrival . A shower door was damage . Cabin was not very clean . We had horrible WiFi connection . Dryer and washer was not working properly . Something positive I can say is I had a good experience with the office people . Very friendly and they did sent out maintenance for us but we still had issues with the WiFi
مُتحقَّق منه
2/10 سيّئ للغاية
Dana S.
30 أغسطس 2020
عناصر نالت الإعجاب: تسجيل الوصول، وجهة التواصل مع المنشأة، والموقع
عناصر لم تنل الإعجاب: النظافة
Disappointing experience
We stayed at Relaxation Pointe in August of 2020.
It is hard for me to be objective in this review as our immediate impression was horrible. We had no difficulty entering the property. Although, upon entering the rental, walking around and getting to know the floor plan, we quickly discovered that the home had not been cleaned prior to our arrival. The toilets were dirty with urine and feces, 1 of them was not even flushed. The floors and carpets had dead bugs on them. One of the sinks had a fly swatter and dirty rags sitting on it. The garbage was overflowing and had not been picked up. I immediately called the Center Hill Chalet office, they were very responsive, apologized and sent a housekeeper out to clean. That was it, no offer to make up for the inconvenience or terrible circumstances or our arrival. Now, keep in mind, there were 16 of us in our party, we had already brought all our luggage and groceries in and we're proceeding to try to cook dinner when the housekeeper arrived. She was professional but had to clean around us. After she left, we realized that if the home had not been cleaned, our linens were most likely not clean also. We spent our evening having to strip beds, wash linens, and make the beds back up. Thank goodness there was a washer and dryer, although, the dryer latch is broken and it took rigging it so that we could dry the linens. Also, the VRBO website states that it can accommodate 16 people. If that is the case, you would expect to have 16 dishes, cups, coffee mugs, and flatware. No, the dishes and flatware were a setting for 4 people. You would also expect to have general kitchen items but we had to go out and buy a can opener. Needless to say, we were all very disappointed.
As for the property itself: The decks on the home are in disrepair and in some areas dangerous. In one spot they had replaced a floor beam and the one right next to it was split and cracked so you had to be very careful to avoid stepping in that area. There is not a backyard or side yard to speak of so no room for a fire pit or outdoor seating and activities. If your party has older persons, it is not an accessible home and there are a lot of stairs.
I would not return to Relaxation Pointe or recommend staying there.