Find all hotels by Hallmark Hotels in Snelston

"The staff could not have been more helpful, I had to be admitted to hospital yesterday evening and my partner called the hotel who were so kind and understanding when it transpired that my belongings might need to be set aside. the lady who staffed the breakfast serving was so patient and smiley giving terrific customer service. THANK YOU so much! "

"Amazing hotel. Staff on reception were friendly and helpful. Rooms were spacious and clean. Breakfast was lovely and parking was a great discounted price and plenty of spaces."

"We had a really good stay at this hotel, the breakfast was one of the best we've had, the best selection and very tasty. The evening meal was also beautiful, can't fault any of the food. Family room was large and huge bed, but disappointed in the lack of air conditioning and the shower quality. It was a bit disappointing hearing one of the waitresses at the breakfast entrance talk to the younger staff in a very rude manner. Bit of a chip on her shoulder as all the staff who we seen cleared the plates quickly and refreshed all the food in good time. Probably the best service I've seen at breakfast. Only other small gripe was the child's pool times, extremely restricted, so please check this if your going with children and have a busy schedule. We would certainly return to the hotel."

"Comfortable beds, bathroom was amazing. Food was excellent. If I ever need a hotel I'll be looking into ibis first off "

"This was a lovely hotel with really friendly and attentive staff. The food was incredible in the restaurant with various options to choose from. The garden at the rear of the hotel was really lovely and was a great place to relax after our meal. I cannot fault it. We will definitely be back. Thank you for a wonderful stay. "

"Great value for money"

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"mostly positive stay at this hotel. Although parking was quite tight, I managed to find a space without too much trouble. Check-in was fast and efficient, and the room was clean, tidy, and free of any odours. The shower was a highlight—powerful with impressively hot water. My only real complaint is that the floors were extremely creaky throughout the building, which could be a bit distracting. "

"Quiet good breakfast. No sauna which was disappointing and had to pay for parking which should be included in room price"