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"Good hotel "

"The staff are kind and accomodating. We really enjoyed our stay at Mercure and a few shout outs to Kei, Suraj and Mark, who made our time away from home, feel like home. "

"All great other than slow elevators"

"Staff very helpful and friendly. Rooms clean, beautiful lobby, shopping, restaurants right out the door. Monorail very close. Would recommend "

"Nice property right on the beach. Good place for snorkeling and see fishes in the tide pools. Multiple dining options. A bit away from anything. Need a car to travel around. There is a nice pizza buffet place close by. "

"Food was really good for breakfast good options, hotel was well maintained, facilities were good and clean"

"Friendly and respectful staff "

"Great stay"

"The hotel’s location and staff were excellent. The rooms were spacious, though slightly outdated. The pool was beautiful, and direct beach access was a major plus. On the downside, the restaurant had limited hours, and reservations couldn’t be made through a single site. Overall, for our family of five (ages 12 to 70), we truly enjoyed our stay. The location was fantastic—while you’ll need a car to get to the American Village, the trip is absolutely worth it."