Search Aparthotels in Souldern

"Fine"

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"Room was not in the main old building which is prominently shown on advertisement. Parking was good. Very quite, need a car to travel to surrounding areas and attractions."

"A prison cell of a room"

"Room was lovely. Lots of parking. Bar reasonably priced. "

"Quite good"

"Easy check in, lovely trackside room, well equipped gym, good menu and food. Best of Al very comfy bed. "

"Room was basic, walls were stained, food is overpriced, £5 for room service just to deliver pizza not worth £88 for breakfast and one night "

"The hotel was located right in the historic center. The hotel was very clean, the staff were helpful, they have started to use a breakfast room downstairs rather than the breakfast baskets. They indicated you could take a look and decide whether you wanted to opt in or opt out after seeing the breakfast, the breakfast was fine. We were in the largest room which had a couple of bathtubs and a walk out to the back garden. If you like a very firm mattress, you will be happy. My partner preferred something a little softer, and we asked if they could put a pad or a duvet under the sheets, the management was very accommodating and put a duvet or something similar underneath and that made the bed much better. The room was spacious. Although there’s lots of pressure for the cold water, there’s not much pressure for the hot water in this rooms shower and so taking a shower can take extra time. We would definitely stay in this hotel again given its cozy and welcoming appeal as well as its location and price. "