Find all hotels by Mercer Collection in Southampton

"We only stayed one night, but from the moment we arrived to the moment we left, the staff were all very friendly and helpful. The room was clean and comfortable, and the breakfast options were very varied and well prepared. Also, we unfortunately discovered that we had left some items at the hotel when we got home. We contacted the hotel, and the front office staff were really helpful. They looked into the matter, found the items, and notified us. It was such a relief, and their great service much appreciated. That was our second visit and we will certainly stay again. "

"Employees were amazing location was great "

"We were grateful, through inquiry of our local cousin, to receive a room upgrade with a balcony and view making our experience all the more special. It was easy to be satisfied because of the care and attention received from staff. They were friendly, warm and responsive. It’s very easy to say we would stay here again on a return trip"

"This is a standard Holiday Inn Express so not much to surprise however the staff are exceptionally friendly and helpful."

"Checking in at the bar area was different with no designated lobby area but the staff were great. I did not like that they were cashless in the restaurant.Over all it is a good hotel and very convenient to everything."

"Close to the cruise terminal. Easy to book in. Helpful with parking. Good bed."

"Nicest owners ever!!! Room was perfect and so was the hotel. We would love to come back again! Great food, great cocktails- it was just lovely. "

"Quiet and peaceful had a great experience would stay here again."

"Great food at the Jetty restaurant. Nice and clean room good view over the harbour."