"Staff was very friendly and helpful, even though they were clearly overworked. Just like all Premier Inns, there are NO amenities like hairdryers, refrigerators to store insulin, etc."

"No one at the front desk. A sign that says” check in at 3pm”. No air-conditioning during the hottest summer in the UK, June 2026. No safe, no phone or refrigerator in the room. They have water kettle and provide coffee packets & sugar. No cleaning or servicing the room unless you ask for it. I asked for it, they did it one day and I had to go down again to tell them because they didn’t clean it the second day of our stay. Bathroom has one bottle of something to wash your body and hair. The...

"It’s in a fabulous location 450 metres (up hill) from the central railway station and only 200 Metres from most of the best shopping in Southampton. I will be back if I cruise out of Southampton again - only 10 minutes in a taxi to the port which cost £12"

"Great Property. Staff very friendly and helpful. Rooms clean and well appointed"

"The room was adequate, spacious but a bit dated and there was close proximity to food and drink."