Find all hotels by Best Western in Southington, CT from AED 368

"Everything was to be expected."

"Pool was not open. Winter, didn't need ac"

"Checking in was quick and easy. Or room was soooo nice, I was pleasantly surprised. All staff that we encountered were kind and helpful. The food and drinks were really good. My only complaint is that there’s no water machines in each floor lol just ice. "

"The room was clean and staff were friendly and knowledgeable "

"I checked in here "

"the fan in the bathroom was not working and noisey"

"I travel frequently and am comfortable staying in modest hotels as long as they are clean and safe. Unfortunately, The Capitol Hotel in Hartford raised serious safety concerns and appears to be significantly misrepresented online. The property does not resemble the photos on Expedia. The exterior is extremely run down, and the covered entrance had large holes in the roof with exposed pipes and roofing material hanging down, giving the immediate impression that the building is poorly maintained. My daughter arrived around 11 PM after a late flight. When she entered the lobby there were multiple people sleeping on the floor and in chairs, and she overheard the front desk telling someone without a room that they could sleep in the lobby for the night. This did not feel like a safe or properly managed environment for guests arriving late at night. While the room appeared old but generally clean, the bed was two box springs with only a thin mattress topper instead of a proper mattress, which is completely unacceptable and clearly not what is represented online. The listing also advertises a fitness center, but the front desk confirmed there is no gym. The television only received one channel. These issues reflect clear misrepresentation of the amenities advertised on Expedia. When I arrived the next morning, I was so concerned by the property conditions that we immediately checked out and left. Travelers should be aware that the actual conditions of this property"

"I did reserve the room through the app. They gave me a key from a room that was occupied by 2 males and I open the room at that moment when they was having sex. And after all that incident they gave me a room that looks like nobody clean it, the shampoo little bottle was empty and just two towels, the shower did look nasty with hair on the shower head and everything did looks like it didn't was clean. And also they start knocking from 9:45 like there was a fire outside just for the check out, when check out its at 11 A.M"

"basic, clean & comfortable. no coffee maker in room. walls not soundproof so noisy. could not keep fan running continuously to block out noises. good for our dog."