Find Hotel with a Concierge in Southside, VA

"Although they were undergoing renovations, we had an excellent day. Rooms were clean and updated. Convenient location."

"Clean large room…top quality towels and linens…great restaurant…outstanding all around "

"Hotel was beautiful and the location was nice. Just a heads up they no longer offer valet parking, so if you’re checking in late at night, be prepared to head to the parking garage around the corner."

"Very limited. "

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "