Hilton Garden Inn-Springfield, MA

3.0 star property
Hotel with 2 restaurants, 4-minute walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Located near MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield offers a welcoming atmosphere with a lobby fireplace. Guests enjoy the indoor pool, spa tub, and free WiFi. The property provides dry cleaning services, and visitors appreciate the supportive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
The current price is AED 449
AED 509 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard King

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Two Queens

8.8 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Blackout drapes/curtains
Down duvet
Designer toiletries
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Separate bedroom
Shower/tub combination
Hair dryer
Microwave
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Map
800 Hall of Fame Avenue, Springfield, MA, 01115

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.4 km
  • MGM Springfield - 9 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Baystate Medical Center - 4 min drive - 5.0 km
  • Eastern States Exposition - 4 min drive - 4.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Red Rose Pizzeria - ‬13 min walk
  • ‪TAP Sports Bar - ‬14 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to MGM Springfield and MassMutual Center, Hilton Garden Inn-Springfield, MA provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, multilingual staff, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 143 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations, free toiletries, and hair dryers
  • Refrigerators, microwaves, and premium channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

Does Hilton Garden Inn-Springfield, MA have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

Is Hilton Garden Inn-Springfield, MA pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn-Springfield, MA?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn-Springfield, MA?

Check-out is at noon.

Where is Hilton Garden Inn-Springfield, MA located?

Located in South End, this hotel is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 1 mi (2 km). Springfield Union Station is 27 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1022 reviews
Rating 8 - Good. 290 out of 1022 reviews
Rating 6 - Okay. 102 out of 1022 reviews
Rating 4 - Poor. 55 out of 1022 reviews
Rating 2 - Terrible. 42 out of 1022 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Limited options for dining which were average at best.
Stayed 1 night in Oct 2025

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
easy as close to the freeway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Mike was so nice at the front desk. He has the best customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it is close to the Big E and casino. Love how you have a fridge you can buy drinks & food
Stayed 1 night in Sep 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very comfortable. Breakfast was just ok, sausage came out not cooked all the way.
Stayed 1 night in Sep 2025

10/10 Excellent

Eileena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great. Breakfast was good, could have had more options but overall good
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a decent time during my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Dehlesyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Excellent stay! Will return again, my husband went on 4th of July as a mini honeymoon. The room was clean, check-in/out was quick & easy. They have a great restaurant with tasty food right on site.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at this very central location property!! Breakfast was Great the 2 days that we stayed. 😀
Stayed 2 nights in Jul 2025

6/10 Okay

Tanasia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to six flags
Stayed 2 nights in Jul 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easily accessible
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
In the same area as a few restaurants and the Basketball Hall of Fame. Walking distance to the Casino and other restaurants in the area. Also right next to the highway.
Stayed 4 nights in Jul 2025

8/10 Good

Glenwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated so it was nice and clean and the lobby beautifully decorated. There was only one dining option nearby but others were a short drive away. The staff was friendly and welcoming. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Nike

Liked: Amenities
Very nice and clean. Unos within the building, with live music was definitely a plus!
Stayed 2 nights in Jun 2025

6/10 Okay

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Had a hot hot tub, Unfortunately no makeup wipes
Stayed 1 night in Aug 2025

10/10 Excellent

Mcleod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in May 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, clean, friendly

My stay was wonderful and I will definitely stay again! From Sarah at the front desk going above & beyond helping to find a room that had not had pets for a while (do to my son’s allergies) to the friendliness of every front desk/wait staff/management I interacted with, everything was awesome! I have OCD and the room was so clean I did not feel the need to Clorox wipe everything. If not having free/affordable breakfast is a problem for you, they have sit down and order breakfast at very reasonable prices and great service. The area in general is not the safest but I felt perfectly safe while at the hotel. Thank you to all who made our stay wonderful! Shout out to UNO restaurant next door for great priced lunch deals and delicious food and great service as well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay kids enjoyed the pool before check out
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and pool area
Stayed 1 night in Sep 2024

10/10 Excellent

Quiyonna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2023