Find Hotel with a Concierge in Sprowston

"Chosen room was confirmed twice. Upon arrival I realised there were no entry instructions in the email. I contacted the name listed, who sent an email with instructions. I was able to enter and retrieve the room key, which did not open the door. I emailed the again. She did not reply. After searching I called the number listed. I got a cheery woman who said she would escalate my request. I said please do because I am sitting here waiting to get in. After at least 45 mins I was able to talk to...

"Plaster falling off wall. No instructions for operating Induction hob in English (so couldn’t get the hob to work) manual was there for every other language. "

"Great location across the street from the Wymondham Abbey. Very peaceful. No elevator/lift Room Was clean and comfortable: the kettle needs to be replaced my wife wouldn’t use it too much buildup on it. Shower: if you like a hot shower it only comes out with a trickle. Cold shower has a good flow. Bed it comfortably. No Air-conditioning "

"A great stay right in the heart of town. "