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"Difficult thermostat - with no temperature settings"

"Excellent hotel with great service in perfect location! Thank you. "

"Wonderful and comfortable hotel. Excellent, friendly and helpful staff."

"We stayed in Room 336 with balcony. Well appointed room. Very comfortable, facing the inner courtyard and peaceful. Room was well looked after, provision of tea, coffee and complimentary water. We didn’t realise the water was complimentary until we checked out, but lovely gesture. Loved the fragrance of the hotel as you walked in the main doors, immediately relaxing after a long flight. Absolutely loved the location in the Jewish quarter. Lots of traditional local restaurants to choose from and close to mini supermarkets. Lots of history and local culture to take in. 15 min walk to Old Town centre, an easy stride. Would absolutely stay here again and highly recommend."

"Location, location! On the edge of popular market square, loaded with restaurants and historical sites. Cabs and bus transportation a few yards away. Special mention to breakfast room staff. Natalya and her coworker (sorry I did not catch her name)were on top of everything every minute, and I thoroughly enjoyed chatting with Natalya every morning while she buzzed around the room replenishing food, removing dishes and performing general cleaning. Housekeeping should also be mentioned. Everything was spotless, and it was a pleasure to have daily cleaning in the room, as this practice has been diminished at many hotels. I did notice that most guests were my age or older, and wonder if Rezydent Hotel is classified as a "pensioners" hotel, not that it matters. Like me, I assume other guests were attracted by bargain rates."

"The breakfast at the hotel is not bad but compared with everywhere else we ate, was overpriced. After the first day of breakfast at the hotel, we found lots of amazing bakeries nearby at much better value. We loved having the complementary tea and coffee in the hotel lobby which was a comfortable place to relax between excursions. The hotel bar was great, good value and excellent service. "

"Room was fabulous, staff very friendly and helpful "

"We had a room on the interior of the 3rd floor so not much of a view but a large skylight with a motor driven shade. It was super cozy and very quiet, and very large. Well appointed with free waters and a Nespresso machine and hot water kettle (and caffeinated and decaf options for coffee and tea). Mini bar, but we didn’t use it. Shower was nice, though slightly hard to keep the water hot. The array for breakfast was so lovely and the staff there and in the hotel was very attentive! Fantastic location for restaurants and sight seeing. We would definitely come back (and we loved Krakow). "

"Nice parkside location next to tram lines. Airport express bus #300 ($1.20 US when I used it) was 25 min and located a block away. Everything in Krakow is walkable from here or you can hop on a tram. Hotel was quiet. Castle was a short stroll away. "