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"The property was very dirty, and the staff was not supportive at all. I explained several times that my mother is disabled and even offered to pay extra to be moved to a ground-floor room or to exchange rooms with another guest, but all of my requests were refused. As a result, my mother was unable to leave the room for most of our trip because she could not manage the stairs. The property had no elevator, and there was no effort made to accommodate her disability. We were very disappointed by...

"Our stay at the apartment was very pleasant thanks to Karolina. She resolved any minor issues quickly, with a smile, and to the client's benefit. Room was very clean and quiet like sweet home. We highly recommend Apartments by Wawel Castle, especially contact with Karolina."

"Great location, clean and unique!"

"Absolutely loved our stay. The location was in easy walking distance for everything we wanted to see in downtown Krakow. The staff were great and Claudia and Emily were especially delightful."

"Todo genial !"

"I have zero complaints when it comes to the quality of the rooms at Spiski. They are a wonderful, charming way to experience krakow old town. Clean, comfortable, refrigerator and television. There was no elevator access, just stairs, and my partner and I had very heavy luggage. It made checking in and leaving very difficult but the stay here was worth it ☺️ if you are traveling with heavy luggage, keep this in mind and be prepared as your room might be up multiple flights of stairs. I would do...

"Clean, comfy and easy check in "

"A lovely stay, the room was very nice and Krakow was beautiful."

"staying room was clean but bit cold and someone was smoking at night. unfortunately, shower room was very dirty. "