Search Chalets in St Helens

"The self-service check-in process far too longwinded. Had to input all contact details even though the booking was made through Hotels.com. The text informing me of our room number didn’t materialise. A receptionist had to sort this out which negated the self-service check-in process. The “deluxe” double room was basic. The shower was the worst that we’ve ever had at an hotel. At maximum, the temperature was tepid at best. The shower was the overhead type (no flexible hose option) over the bath. A rather dated shower curtain was utilised, rather than a decent glass screen. The hotel was very convenient and the staff were polite. This is a basic hotel at best."

"The guy with the short hair and contacts at reception was rude. Didnt want to help with bags and was overall very awkward. However the night shift guy ( European looking) was very generous and helpful. "

"Enjoyed our stay. Excellent location would stay there again!"

"It’s a very short walk from the airport terminal "

"Great location & excellent breakfast"

"Clean room with all you need for a night proir to a flight, the only negative was the shower, it was totally inadequate. "

"Helpful staff throughout"

"Room was very clean, staff very helpful. Close to the city centre. Only stayed 1 night but would stay again!"

"Great stay, room immaculate, friendly and helpful staff!"