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"So the staff were very nice. They charged $25 a dog when online here it said 28 for the room. Never a per dog fee-I had 2 little pugs. The photos on here are nothing like the property. All the greenery here is dead. Like crispy dead. The power completely shut off on us at like 9pm. They got it back on though. They had outlets with blue tape saying do not use. The grass was like 6 inches high. But the positive was the location and they had a dog park. Remember it’s under $100 a night so I guess you get what you pay for "

"It was a very clean and comfortable place. All the staff we encountered was very friendly and helpful. The restaurant had a good selection of food and drinks to watch the Superbowl. All in all I would recommend this property to anyone staying in the Jacksonville area."

"The room stank so badly of mold and mildew it was hard to breathe. We found the problem as soon as we took a shower. The shower curtain is so far away from the shower all the water just goes straight out into the bathroom. The design is such that every shower turns the entire bathroom into a wading pool. All of this standing water with nowhere for it to drain causes the entire room to smell moldy and musty. Even the front window shades had mold all over them. Extremely disgusting. "

"Absolute misrepresentation of what the pictures look like or the acclaimed 4-Star hotel classification. The entire property is old and could use a total renovation (particularly the scary-old elevators). Rooms are tiny and look so old as well. The restroom sink is outdated in size and style (a tiny flat surface sink with a wooden bottom stand with doors) and also had a bad smell. The television is probably the most annoying mess of the lot (perhaps the last straw that triggered this review) - a completely outdated TV from the 90s that has no semblance of modernity and you would find better quality televisions laying on the streets than the ones in the rooms. TIP: If you keep such TVs, add a channel booklet to help guests find channels. Other ridiculous takeaways: 1. Charging $100/day incidental deposit 2. $22/day self-parking 3. No refrigerator or microwave in rooms "

"Booked this for a guys trip for my husband and friends and they loved it "

"There was a $50 hidden fee deposit that we was not aware of until we checked in. To me that’s being dishonest you should put all fee amounts on the site "

"Friendly staff, clean rooms!"

"We had a pool side view from our room. The room was clean and the bed was very comfortable. The breakfast was good and your standard. The tiki restaurant was dirty. The tables and chairs weren’t really clean and smelled. The staff were all so friendly. "

"Yes, amazing."