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"The view was phenomenal. The pub down the road was great for fish and chips. Easy walk to Vauxhall station. The staff were very helpful and friendly. The doormen were especially delightful. The only problem was we opted for the eco friendly option of not having our room cleaned everyday. However, I dropped the remote and it went under the bed. Picking it up, I saw an inch of dust and instantly knew why I thought I must of caught a cold on the flight over. Housekeeping must swiffer around the bed and not under it! 😳 Otherwise, great stay… GREAT LOCATION!! "

"amazing location, but a very very busy hotel. Would highly recommend the Tower Bridge view rooms"

"The property was located near Oxford St - good for shopping - & near Hyde Park - which was good for that early morning run. Also a lovely walk through the parks to Buckingham Palace & Westminster sites. There were train stations nearby making the connection from Heathrow Airport hassle free."

"Roomy well located excellent breakfast "

"Loved the property. Staff were super helpful. Location was the highlight as it was just opposite Hyde park."

"Unique experience "

"From check-in to check-out, this was a truly seamless experience. The team at reception were fantastic—engaging with our kids and making them feel genuinely special. Our room was ready ahead of schedule, which was a welcome bonus. The location is excellent—just a couple of minutes’ walk from the London Eye, which made for a fun surprise on arrival. As with most of central London, public transport links were straightforward and convenient. The room was exactly as expected, with a fold-out bed already set up for the kids. Everything was clean, tidy, and in good working order. We hadn’t booked breakfast in advance as the standard rate was absurd, but once on-site we were offered it at £20 per adult per day with kids included for free. At that price, it was worth it—breakfast was decent quality and did the job. The shower deserves a special mention—hot, powerful, and stocked with products that actually smelled nice (a rarity in hotels!). Despite overlooking Waterloo station, the room was completely silent. Would happily stay again."

"Great hotel in a great location"

"The only thing we didn’t like was that it advertises a shuttle bus and didn’t advertise that it’s a community shuttle that only comes twice a day. We took the city bus. Other than that the stay was very comfortable "