Cromwell Hotel Stevenage

3.0 star property
A peaceful garden retreat in Stevenage's historic district where travelers can enjoy British cuisine and unwind with drinks in a welcoming atmosphere

Choose dates to view prices

The Cromwell Hotel in Stevenage's historic district offers authentic British cuisine at Rump & Wade. Guests can relax in the garden, gather at the bar, and enjoy helpful staff, free WiFi in public areas, and laundry services. Perfect for a comfortable break.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is AED 433
AED 520 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Executive Single Room, 1 Large Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Stevenage, Cromwell Hotel Stevenage is in the historical district and near a train station. Stevenage Arts & Leisure Centre and Stevenage Community Arts Centre are local attractions and those in the mood for shopping can visit The Galleria and Luton Mall. Looking to enjoy an event or a game while in town? See what's happening at Lamex Stadium or Top Field. Visit our Stevenage travel guide
Map
High Street Old Town, Stevenage, England, SG1 3AZ

What's nearby

  • Warner Bros. Studio Tour London
    Warner Bros. Studio Tour London
    30 min drive - 41.0 km
  • Stevenage Arts & Leisure Centre
    15 min walk - 1.3 km
  • Gordon Craig Theatre
    17 min walk - 1.5 km
  • Cineworld Stevenage
    20 min walk - 1.7 km
  • Stevenage Community Arts Centre
    3 min drive - 2.4 km

Getting around

  • Stevenage Station
    16 min walk
  • Luton Airport (LTN)
    35 min drive

Restaurants

  • The Broken Seal Tap Room
    1 min walk
  • Flower Power
    3 min walk
  • The Drapers Arms
    3 min walk
  • Tarla
    2 min walk
  • El bar de tapas
    2 min walk

About this property

Cromwell Hotel Stevenage

Hotel in the historical district
Take advantage of a terrace, a coffee shop/cafe, and a garden at Cromwell Hotel Stevenage. The on-site British cuisine brasserie, Rump & Wade Sun until 5pm, offers breakfast, brunch, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • English breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 77 individually furnished rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like late night room service and WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with digital channels
  • Housekeeping, desks, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Frequently asked questions

Is Cromwell Hotel Stevenage pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Cromwell Hotel Stevenage?

As of 28 March 2026, prices found for a 1-night stay for 2 adults at Cromwell Hotel Stevenage on 29 March 2026 start from AED 433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Cromwell Hotel Stevenage?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cromwell Hotel Stevenage?

Check-out is at 11:00 AM.

Where is Cromwell Hotel Stevenage located?

Situated in the historical district, this hotel is within 1 mi (2 km) of Gordon Craig Theatre, Stevenage Arts & Leisure Centre, and Cineworld Stevenage. Stevenage Community Arts Centre and Lamex Stadium are also within 3 mi (5 km). Stevenage Station is 16 minutes by foot and Stevenage (XVJ-Stevenage Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cromwell Hotel Stevenage Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 365 out of 869 reviews
Rating 8 - Good. 336 out of 869 reviews
Rating 6 - Okay. 105 out of 869 reviews
Rating 4 - Poor. 41 out of 869 reviews
Rating 2 - Terrible. 22 out of 869 reviews

Reviews

Verified

8/10 Good

liz

Liked: Cleanliness, amenities
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dhanuka

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
Stayed 1 night in Dec 2025
Verified

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Executive double room good. Tasty breakfast. Nice location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and whole hotel is charming
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Room comfort
We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Hotel

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Andy

Liked: Property conditions & facilities
Disliked: Room comfort
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Executive room only has a small double bed

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Clementene

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

A ‘good’ hotel

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort

Comfy bed but room was way too hot to sleep

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Room was a little too warm but generally clean and comfortable with everything needed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Johanna

Disliked: Staff & service
Rude staff
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well appointed
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Stevnage

Excellent Hotel in a great location .
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in May 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
Stayed 1 night in May 2025
Verified

8/10 Good

jeff

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
Stayed 2 nights in May 2025