The Cromwell Hotel in Stevenage's historic district offers authentic British cuisine at Rump & Wade. Guests can relax in the garden, gather at the bar, and enjoy helpful staff, free WiFi in public areas, and laundry services. Perfect for a comfortable break.
View all photos for Standard Double Room, 1 Double Bed, Non Smoking
Standard Double Room, 1 Double Bed, Non Smoking
8.08.0 out of 10
Very good
16 reviews
(16 reviews)
24 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Single Room, 1 Twin Bed, Non Smoking
Standard Single Room, 1 Twin Bed, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
16 sq m
Sleeps 1
1 Twin Bed
View all photos for Executive Single Room, 1 Large Twin Bed, Non Smoking
Executive Single Room, 1 Large Twin Bed, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
19 sq m
Sleeps 1
1 Large Twin Bed
View all photos for Executive Twin Room, Multiple Beds, Non Smoking
Executive Twin Room, Multiple Beds, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Executive Double Room, 1 Queen Bed, Non Smoking
Executive Double Room, 1 Queen Bed, Non Smoking
9.69.6 out of 10
Exceptional
11 reviews
(11 reviews)
25 sq m
Sleeps 3
1 Queen Bed
About the neighborhood
Located in Stevenage, Cromwell Hotel Stevenage is in the historical district and near a train station. Stevenage Arts & Leisure Centre and Stevenage Community Arts Centre are local attractions and those in the mood for shopping can visit The Galleria and Luton Mall. Looking to enjoy an event or a game while in town? See what's happening at Lamex Stadium or Top Field. Visit our Stevenage travel guide
High Street Old Town, Stevenage, England, SG1 3AZ
What's nearby
Warner Bros. Studio Tour London
30 min drive - 41.0 km
Stevenage Arts & Leisure Centre
15 min walk - 1.3 km
Gordon Craig Theatre
17 min walk - 1.5 km
Cineworld Stevenage
20 min walk - 1.7 km
Stevenage Community Arts Centre
3 min drive - 2.4 km
Getting around
Stevenage Station
16 min walk
Luton Airport (LTN)
35 min drive
Restaurants
The Broken Seal Tap Room
1 min walk
Flower Power
3 min walk
The Drapers Arms
3 min walk
Tarla
2 min walk
El bar de tapas
2 min walk
About this property
Cromwell Hotel Stevenage
Hotel in the historical district
Take advantage of a terrace, a coffee shop/cafe, and a garden at Cromwell Hotel Stevenage. The on-site British cuisine brasserie, Rump & Wade Sun until 5pm, offers breakfast, brunch, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
Free self parking
English breakfast (surcharge), express check-out, and express check-in
A 24-hour front desk, smoke-free premises, and meeting rooms
Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 77 individually furnished rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like late night room service and WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Heating and portable fans
Free tea bags/instant coffee and electric kettles
Bathrooms with shower/tub combinations and free toiletries
English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Rump & Wade
Rump & Wade Sun until 5pm
Things to do
TV in common areas
Family friendly
Separate bedroom
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Wedding services
Business services
3,466 square feet of conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Late-night room service
Tea bags/instant coffee
More
Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Portable fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage
Frequently asked questions
Is Cromwell Hotel Stevenage pet-friendly?
Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Cromwell Hotel Stevenage?
As of 28 March 2026, prices found for a 1-night stay for 2 adults at Cromwell Hotel Stevenage on 29 March 2026 start from AED 433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Cromwell Hotel Stevenage?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Cromwell Hotel Stevenage?
Check-out is at 11:00 AM.
Where is Cromwell Hotel Stevenage located?
Situated in the historical district, this hotel is within 1 mi (2 km) of Gordon Craig Theatre, Stevenage Arts & Leisure Centre, and Cineworld Stevenage. Stevenage Community Arts Centre and Lamex Stadium are also within 3 mi (5 km). Stevenage Station is 16 minutes by foot and Stevenage (XVJ-Stevenage Train Station) is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cromwell Hotel Stevenage Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 365 out of 869 reviews
10 - Excellent
365
Rating 8 - Good. 336 out of 869 reviews
8 - Good
336
Rating 6 - Okay. 105 out of 869 reviews
6 - Okay
105
Rating 4 - Poor. 41 out of 869 reviews
4 - Poor
41
Rating 2 - Terrible. 22 out of 869 reviews
2 - Terrible
22
Reviews
Verified
8/10 Good
liz
27 December 2025
Liked: Cleanliness, amenities
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff.
Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted.
This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
Dhanuka
Stayed 1 night in Dec 2025
Verified
8/10 Good
STEVEN
29 October 2025
Liked: Cleanliness, staff & service, amenities
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Jane
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Simon
12 September 2025
Liked: Cleanliness
Disliked: Room comfort
We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Maria A
Stayed 1 night in Aug 2025
Verified
6/10 Okay
Andy
15 August 2025
Liked: Property conditions & facilities
Disliked: Room comfort
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent.
Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room.
I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better.
A lovely hotel,
The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Clementene
Stayed 1 night in Aug 2025
Verified
6/10 Okay
Verified traveler
10 August 2025
Liked: Cleanliness, room comfort
A ‘good’ hotel
Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Verified traveler
Stayed 1 night in Aug 2025
Verified
6/10 Okay
Nicholas
3 August 2025
Liked: Cleanliness, staff & service, room comfort
Comfy bed but room was way too hot to sleep
Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.