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"Great atmosphere and up to date hotel. Good location across from smathers beach. It was very helpful to have the shuttle to Downtown. Would recommend "

"Binita was very helpful at the front desk. She was very very friendly. She has excellent customer service."

"We had an amazing time. The views were great and the room was so clean and big. The location was the best. We are definitely going to come back next year. "

"Location is perfect! But I wish our room was ocean or partial ocean because it was our Wedding weekend."

"Nice stay. Would return"

"When we first walked into the lobby, we could smell how clean the property was. The resort staff, from the desk clerks to the waitresses, were phenomenal. Everyone was so nice and went out of their way to take care of us. Our room was great. The pools were extremely clean. "

"First visit to Key West and we picked the best hotel. The Pier House Resort & Spa was amazing !!!! Clean, Spotless, & everyone who works there is pleasant and helpful. The best part was the 80 minute spa massages for me & my husband.The robes, and outdoor spa added to the resort experience. Can’t wait to go back again and also with friends ."

"Everything "

"It’s a good place. Good pool, good drinks. The room was clean and comfortable. We liked it very much."