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"Staff very hard working but friendly and helpful. Room adequate and clean but poor water pressure for shower disappointing."

"The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too"

"The staff are this hotel’s biggest asset. From the moment we arrived to our departure they were so helpful and friendly. The restaurant is excellent and the chef’s choice menu superb. Brilliant spa next door too."

"Review Title: Exceptionally Clean, Convenient, and Perfectly Located I recently stayed at the DoubleTree by Hilton Stoke-on-Trent and was thoroughly impressed. The hotel was exceptionally clean throughout, from the lobby to the rooms, which made the stay feel comfortable and welcoming. Parking was easy and hassle-free, with plenty of space available, which is a huge plus when traveling. The location is another highlight — there’s lots to do within walking distance, including shops, restaurants, and local attractions, making it ideal for both leisure and business stays. Overall, this hotel combines Hilton’s signature comfort with unbeatable convenience. I would highly recommend it to anyone visiting Stoke-on-Trent."

"Great stay for the price. Staff very friendly and helpful"

"Just a lovely hotel with really nice facilities and rooms "

"Value for money, great location. Friendly staff. Also great for families and when travelling with a dog "

"Incredible"

"Fantastic stay. Would stay again. Stayed in the newer side. The beds were comfy and everything was clean. Swimming pool lovely and warm, facilities all clean. Breakfast was good. Family friendly although would be great to see the kids swim times extended slightly. "