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"Clean room, fit for purpose. There for work."

"Everything about this hotel property was amazing. The staff have fabulous customer service skills and are invested in making sure your stay is a memorable one."

"Rooms were fine and location was okay. It's quite convenient if you're arriving or departing by VIA Rail, as Union Station is just a block or two away. The breakfast is a bit hit and miss but overall pretty good. Cereals, yogurt, canned fruit cocktail and plenty of bread options including English muffins. There are hot choices each morning but only two, which leads to some odd combinations. One morning the hot breakfast options consisted of just hashbrowns and bacon -- no eggs. The next day it was tiny pancakes with sausages. The eggs made an appearance the third day in the form of a nice little omelette with ham slices as the second hot option. On the fourth day there were egg patties and sausage patties but the cold cereals had disappeared from the buffet. So it can be slightly erratic. "

"Have stayed there many times and I must once again praise the bartender who is always attentive and conversational"

"Continental breakfast was nice"

"Room was exceptionally clean but needed renovations only thing that seemed to not be worn out was the floor. I think we might not have been given one of the recently renovated rooms. The Bar was excellent, great service and very comfortable."

"we were initially put into their worst room im sure. it had torn curtains, dirty floors, workmen tools in the bathroom and wood dust even on the toilet seat, dusty shoe prints on the seat bench, peeled desk-chair, dried spill marks on furniture, gum on sofa... it was unbelievable! i was so upset. My husband spoke with them and they instantly apologized and gave us a very clean room with none of the problems. i felt very disrespected and profiled (I am African-Canadian). "

"There was one guy named Golap who was working on my checkout process"

"The breakfast was good"