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"Our experience at The Commonwealth was top notch from the moment we pulled up to the valet parking area. We were immediately greeted by Eric, who asked direct questions to establish what we would need. Eric would prove to be the absolute best resource that any hotel guest could ever have. He cared for not only our vehicle, but made sure we had all the information we needed to make the most of our visit to Richmond. Every time we saw him over the course of our stay, he was asking how he could help. He was a great ambassador for the Commonwealth and for the city itself. I didn’t get the name of the young man who checked us in, but he was equally friendly, efficient and welcoming. The hotel itself is gorgeous with tons of historical charm. I prefer to avoid “cookie cutter” hotels and the Commonwealth is in a league of its own. We enjoyed the custom murals throughout and the paintings featured on the room doors had such a whimsical feel. We were tired from driving, so we chose to eat at the Rueger’s restaurant adjacent to the lobby. The food was good and our server, Maria, was engaging and made some delicious cocktails featuring local moonshine from Belle Isle Distillery. We enjoyed talking to her while having our dinner both nights of our stay. Our suite was not large, but it overflowed with style and character. Everything was in good working order and we were able to relax. The linens were clean and comfortable. The bed was firm and we had no problems drifting off to sleep."

"The first roomed we booked was for a queen room graden view. The room was nice and clean, very small and had no fridge. The second night we switched to a king room. The king room was big, had a fridge and microwave. The staff was very helpful with making a new reservation for the second night since we had booked through exp"

"Didnt eat the breakfast, but facility and staff were great"

"Luna at the bar was great as well as Joann for breakfast "

"The staff (Paris and Anthony) were incredibly kind and helpful. "

"Checking in was super easy and the rooms are comfortable. The price for the rooms was great! One thing is since there aren’t carpets in the room, "

"The staff was great. The hotel was very clean. This was one of quietest hotels we have ever been to. The location is great close to lots of restaurants and shopping..."

"We been here before and I'll say this again we luv it here its quiet the bus stop is near by the shopping mall is a bus ride away everything is convenient for us our room is clean when we entered it the staff is wonderful I've told them we will make this our home until we get one "

"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "