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"I always love staying at the Ikebukuro area and this hotel was definitely a location i will be coming back to for future trips to Tokyo! The location is a bit tricky to find if you come by car because the gps will direct you to the front of the hotel on the main street but if you circle around to the back of the point on the map, there will be a parking area for Centurion hotel guests to have their car valet! Hotel consierge was very helpful and they have staff that also can speak english, korean, etc if you're worried about your limited Japanese comprehension. The room was so SPACIOUS? which i was not really expecting since it was in Tokyo, only 2 min walk from Ikebukuro station but it was such a nice surprise!!! Amenities are available on the concierge floor so make sure you grab things you need and that is also where the laundry is located. It is not complementary unfortunately, but understandable. The room was clean and location is super convenient so I highly recommend looking at this location for any future trips if you want to stay in Ikebukuro!"

"The room and the staff were great overall. My only complaints was that the hotel has central air, so I wasn’t able to have the air on unless I wanted heat and I normally like my room on the cooler side. The location is great, though it can be a little loud because of being so close to the train station. Overall I had a good experience and would book with them again in the future."

"Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall. "

"very polite and supportive staff. Clean hotel. The location is excellent, as it is close to Sugamo Station, from which you can easily access various areas and places in Tokyo."

"Clean and tidy."

"일본에서 먼지 끼지않은 헤어드라이기를 처음 봐서 최고였다"

"Friendly and helpful staff. Room is clean; all necessary amenities (shampoo, conditioner, toothbrush with toothpaste,etc) are provided and if you should need other amenities like hairbrush, shaver, face mask, body lotion, moisturiser, serum, extra pillows, pyjamas, etc., you can get them from the reception area. Free buffet style simple breakfast is good n besides hot coffee n tea, there are also quite a few types of cold drinks available. After breakfast hours, the free flow beverages and drinks are available from 3pm till 9pm. Better still, there is a cocktail hour from 6pm to 9pm daily where you can chill out at the dining area with free flow alcoholic drinks (gin, whisky, vodka, red wine, plum wine, jap sake etc), cocktails and mocktails that you can make for yourself with the ingredients and menu provided. You can also enjoy a relaxing onsen located on 3rd floor of the hotel. In conclusion, this hotel takes really good care of its guests. There are also many eateries, shops, family marts, and malls nearby the hotel and its just a 2 minute walk to Akabane station. The hotel's location is great. Travelling to shinjuku, shibuya, tokyo station, Ginza, and other parts of tokyo city has been a breeze on JR and metro lines. I would definitely like to stay at this same hotel the next time I travel to Tokyo, Japan."

"Pleasant and helpful staff. Daily morning Yakult and nightly ramen are wonderful perks. Welcome water bottle and snacks in the refrigerator included in our room rate. Laundry is available inside the hotel - Free wash, coin dry. The hotel can store your luggage prior to checking in, and they can help you coordinate luggage forwarding service through Yamato Transport (for a fee, cash only). Convenient location if Sunshine City is your main destination, although the walk to Ikebukuro Station is a bit far (about 15 minutes). Our party did not use their hot springs but you should definitely check it out."

"I had such a great experience at this hotel. The rooms were spotless, the bed was super comfortable, and I was surprised by how spacious everything felt. I loved the little complimentary touches like body cream, hair oil, and hair ties… so thoughtful! There are laundry machines on site, which made things really convenient, and I really appreciated that they can arrange luggage delivery straight to the airport (not all hotels do that). It’s about a 10 minute walk to Ikebukuro Station, but there’s so much to see and do along the way. Restaurants, cafés, and tons of shops are just steps from the hotel. The area felt incredibly safe, and the staff were genuinely kind, helpful, and spoke great English. Highly recommend for anyone visiting Tokyo and wanting a comfortable, convenient stay in a great neighborhood."