Find all hotels by Independent in Sumatra

"Friendly and helpful staff."

"Great room service and very wonderful staff"

"Great customer service, friendly staff, clean room and hotel, perfect location."

"Foreign traveller one night. Front office manager tried to overcharge me for laundry. I ended up just leaving my clothes there. Front office manager tried to overcharge me for breakfast. I ended up just telling him to skip it. Front office manager tried to overcharge me for airport shuttle bus. I just ended up just taking Gojek. When writer brought this up to front office manager he demanded the prices he wanted, argued in length with writer in the front lobby of the hotel in front of other patrons and his staff. Awful, stressful experience, will not be staying there again."

"Lovely staff, very courteous and helpful"

"Room was clean and spacious. Dinner in the restaurant was decent and affordable. Bed was comfortable and room was quiet, except Christmas music playing in the hallway in the morning (mid-January). Breakfast was good, even though we arrived just before it ended. Stepped out of the hotel into departures. Excellent value for an airport hotel. "

"Clean"

"Rooms are clean however all venue’s area are not so clean "