Find Hotel with a Concierge in Sunderland, VT

"Rooms are clean and staff helpful. Parking on site. Easy access to slopes."

"The young man checking me in was pleasant. However, pulling up, it looked seedy, but hey let's check it out. Pulled around to our outside door and went in without luggage to check it out. Walked down to a room 109, opened the door, walked in and turned around 5 minutes later. Zero chance I could sleep or even shower in this room. Dingy and absolutely unacceptable. Main door, TWO connecting doors, and a huge glass sliding door on the main floor. Absolutely not. For the price they were charging this has to be decent, right? Absolutely wrong. I am in a hotel probably 30% of my life and I simply could NOT stay here. Whole place should be condemned. Looked in the bathroom and it was pieced together with different colors even. Door locks hanging wrong. Literally a dungeon like jail. And as an avid traveler I review and research everything. I have ZERO idea how this place is in business. Went to the front desk told the young man I was leaving to find something else. Asking his manager to please call me tomorrow morning. No call. I called maybe 10am. Said there was nothing they could do. I'm not paying for a room I was in for 5 minutes that seemed unsafe and not even clean up to par. Thank you Expedia for handling things properly. I am actually appalled by this whole situation. DO NOT STAY HERE. "

"Room was on the small side and it's usually standard that the room have a pull our sofa bed but ours did not. Rooms had a small full kitchen which is really great. The location was amazing, right on the mountain and everything you need to ski is right there. It's also nice to be able to stroll to the ski lodges and hang out whenever you want. All major lifts were accessible through the hotel and the hotel stores and get your skis ready to go everyday. The pool and hot tub were incredible. They're out door and the pool was nice and warm. Laundry in the premises as well and a restaurant in the lobby and a cafe that serves breakfast and lunch. Service was phenomenal, everyone was helpful and super nice and accommodating. No breakfast included, which for the price per night they really should. Overall an amazing stay and we will be back every year at this location for a ski trip."

"Be ware that a “preferred room” means a room pets can stay in, not a better room! Hallways smelled of itine on side of hotel where pets are allowed. No elevator so mugging suitcases and skis up stairs was trying. Room size large.staff. Staff we dealt with was lovely! "

"Hot tub nor sauna we’re working. This is pretty important for a ski Hotel, or anyone that bills themselves as a spa. "

"Never expected to stay in a 4 bedroom house with 6 bathroom, 5 showers, steam room and sauna. The place was fully and beautifully funished. I would definitely book the same place for this spring or summer."